If the battery on your Chromebook is not charging there may be a couple of issues. There may be a problem with your power adapter, battery or the charging port. To see which of these issues is preventing your Chromebook from charging, refer to our troubleshooting guide for steps that allow you to test for theses issues: Asus Chromebook C300M Troubleshooting.

If the keystrokes on your Chromebook are not registering, there may be a problem with the keyboard sensory pad, or the keys may be sticky or dirty from debris logged within the keyboard. To see how to address these problems, refer to our troubleshooting guide: Asus Chromebook C300M Troubleshooting.

If laptop refuses to power on when plugged into power source, your laptop may have a dead battery or the Central Processing Unit may need to be replaced. To address these problems, please refer to our troubleshooting page: Asus Chromebook C300M Troubleshooting.