Jesse Satterwhite

Hi, My phone is on the docking station charged, and I can make calls from it just fine. However, whenever someone tries to...

Hi Will. If this distorted audio is only coming from one of the handsets, it sounds like you could be dealing with a faulty speaker. This is usually the cause of any audio distortions you come across in any electronic device. Please check the troubleshooting guide for distorted audio to confirm that this is the problem. If this is happening to multiple handsets, however, you may be dealing with some sort of wireless interference, which would require some deeper digging. Assuming it is indeed the speaker, though, you'll need to open the handset up and replace the speaker. At the time of writing this, it doesn't look like the repair guide for this component has been written. However, I would check back fairly soon to see if it's up. For the time being, if you can deal with only using two of your handsets, I would leave the handset that is outputting distorted audio off of the docking station and not use it at all. Once the repair guide is up, you'll be able to fix this issue yourself. Hope this helps! -Jesse

Hi there, Will. First off, please run through this device's troubleshooting guide to make sure your question isn't answered there. Are you absolutely certain the batteries are charged? The Panasonic KX-TGE233 uses rechargeable AAA batteries, which can corrode or lose charging capabilities over time. The easiest way to make sure there is an actual problem aside from the batteries is to simply replace the batteries in the handset with fresh AAA batteries. If the phone now powers on, you'll know that your old batteries were the issue, and you can purchase new Ki-MH (not lithium) rechargeable AAA batteries as a replacement. If the batteries are not causing the problem, the odds are good that there is an issue with the charging contact points on the bottom of your phone or inside the docking station. The easiest way to test whether or not the contact points are the cause is by trying to charge other phones in that docking station, or by attempting to charge that particular handset in another docking station. If...