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When attempting to charge the Anker SoundCore 3, is your charger unresponsive? This troubleshooting page can help to find possible solutions to this problem.
Debris In Charging Port
With a portable Bluetooth speaker, it's very easy for dust and debris to accumulate in the charging port. If you notice that your speaker wont charge when plugged in and there are visible debris in the charging port, consider following these steps to remove the debris.
- For your first step, use a can of compressed air to dislodge any loose debris.
- Secondly, using a cotton swab coated in rubbing alcohol, delicately swab the inside of the charging port.
- Lastly, use a soft bristle brush to very gently remove any small leftover debris or dust that you may have missed in the other two steps.
Damaged Battery
If you notice that your Anker SoundCore 3 is starting to feel hot to the touch even after a few minutes of use, it may be because the battery is damaged. This typically occurs due to excessive or prolonged use, especially when used outdoors under the beating sun.
- If the battery is damaged, that means your speaker is near the end of its life cycle and requires a replacement battery. Your best option would be to consult the manufacturer on the best steps to replace the battery on your own or visit a local store that specializes in device refurbishment.
- For a temporary solution, consider using an external battery pack that you can plug in to the speaker if the connector types match.
Water Damage
When using the Anker SoundCore 3 water exposure may poses a risk to the speaker, you can mitigate potential damage by utilizing the 'shake and dry' method. Which like the name says consist of picking up and lightly shaking the speaker and then setting it down to dry.
- There's also the water ejection app, which is an app or function embedded in your phone that releases a sound wave that dislodges trapped water within the speaker.
- Finally, using a cloth to wipe away any moisture, it is vital that the cloth is soft and dry.
Faulty Charging Cord
The reason your Anker Soundcore 3 may not be charging properly is not limited to the charging port exclusively, but could also be because of the charging cord.
- To see if your charging cord is faulty, plug the cord into a different device with the same charging port as your speaker.
- If that device is not charging either, it best to seek a replacement cord.
Damaged Charging Port
If you find that the LED indicator is not turned on when the charging cable is plugged into the speaker, the charging port may be faulty and in need of a replacement.
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