HP ProBook 440 G6 Unresponsive Touchpad

If the touchpad in your HP ProBook 440 G6 laptop does not respond when you attempt to use it, this page may have a solution.

Try turning the touchpad off and on by double-tapping the top left corner of the touchpad.

Your laptop may be experiencing a software glitch and will need to be reset.

1. Turn off the laptop and disconnect the Charger.
2. Make sure to remove any discs from the disc drive.
3. Disconnect all non-essential devices such as external hard drives, USB flash drives, etc.
4. Press and hold the power button for approximately 15 seconds.
5. Once you’ve powered down your device, reconnect the charger and turn on your laptop.

1. Update your Windows 11 or Windows 10. You can do this by typing "Check for updates" in your windows search bar. After the updates install, restart your computer when prompted.
2. If the issue persists, perform a Windows system reset displayed as "Advanced reset"

Run tests in the device's hardware diagnostics UEFI to test the touchpad, then follow the on-screen instructions.

1. Hold the power button for at least 5 seconds to turn off your computer.
2. Turn on the computer and immediately press the "esc" key repeatedly about once every second. When you see the menu, press the "f2" key.
3. On the main menu, click "Component Tests".
4. To run the tests, click "Mouse/Touchpad", select the test to run, click "Run Once", and then follow the on-screen instructions to complete the test.

If you've ruled everything else out, the touchpad may have failed and is no longer viable. If this is the case, it will need to be replaced. Follow this guide for help replacing the touchpad.