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Device won't turn on

No matter what you do, you can't get your PDA to turn on.

Hold down on the power switch

Before you take everything apart, try holding the power button a little longer.

Drained/bad battery

The next thing you can try is replacing your batteries.

Bad motherboard

If nothing else worked, there's probably a problem with the motherboard.

Bad display

I think it's on, but I can't see anything...

Hard reset

1. Hold down the power button on the front panel of the PDA.

2. Use a paper clip to press the reset button.

3. You will get a message warning that you are about to erase all the data stored on the PDA, do the following:

  • Press the top scroll button on the front panel to complete the hard reset and display the startup screen.
  • Do not press any other buttons during the reset.

4. After performing a hard reset the unit will return to the initial factory state. Extra applications will be deleted and the PDA will be restored to factory settings.

extra help

Cracked/broken display

In some cases the display is bad and needs to be replaced.

No memory

My PDA won't store anything.

Memory card not connected

1. Make sure you have a memory card in the port.

2. If card is present, make sure all connection pins are lined up correctly.

Memory card bad/broken

The memory card may be broken and in need of replacement.

Memory card full

1. Try deleting unnecessary files to create space for future storage.

2. Replace memory card with a new one.

Device can't connect to PC/won't transfer data

"PC doesn't recognize the external device when plugged in."

Check Dock/USB connection

1. Make sure the device is securely placed in the dock and that the USB is plugged into the PC.

2. Replace the dock/USB cable.

3. Replace the button pad within the device which also consists of the dock connector.

Buttons not working

My keys aren't responding.

Broken button

If a button is broken or not working, it might need to be replaced.

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