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Le moteur ne démarre pas
Lorsque vous allumez le mixeur, le moteur ne démarre pas.
Gobelet mal aligné
Assurez-vous que le gobelet du mixeur est correctement aligné avec la base. S'il n'est pas correctement aligné, le mixeur ne peut pas fonctionner.
La lame ne tourne pas
Lorsque vous allumez le mixeur, la lame ne tourne pas correctement.
Lame mal vissée
Assurez-vous que la lame est correctement vissée sur le gobelet. (AVERTISSEMENT : La lame est très tranchante, soyez prudent !)
Le gobelet fuit
Pendant le mixage, la préparation fuit du gobelet.
Gobelet fissuré
Examinez le gobelet et assurez-vous qu'il n'y a aucune fissure susceptible de provoquer une fuite.
Lame mal vissée
Assurez-vous que la lame est correctement vissée sur le gobelet. (AVERTISSEMENT : La lame est très tranchante, soyez prudent !)
Le mixeur ne s'allume pas
Lorsque vous fixez le gobelet, rien ne se passe.
Appareil débranché
Assurez-vous que le mixeur est branché sur une prise électrique en état de marche.
Gobelet non fixé à la base
Assurez-vous que le gobelet est enfoncé à fond dans la base.
La lame du mixeur ne se fixe pas au gobelet
Lorsque vous essayez de fixer le gobelet sur la lame du mixeur, il ne s'aligne pas correctement.
Surface inégale
Posez le gobelet sur le comptoir de manière à ce qu'il soit bien droit, puis vissez prudemment la lame pour qu'elle soit correctement alignée. (AVERTISSEMENT : La lame est très tranchante, soyez prudent !)
16 commentaires
I bought my N.N. almost 2 years ago. I use it nearly everyday, but only yogurt smoothies & seeds. It worked great until it didn't. It just stopped turning on. The motor wouldn't start.There was no odd sound or strange behavior, or warning. One morning , it just wouldn't go?! I removed the cup many times and re-seated it but nothing. I tried all the above trouble shooting fixes...but nothing. It doesn't make a sound, I now have a $70 doorstop & no way to make awesome smoothies for breakfast :( The model is 900 Watt Professional. Like I said, I took good care of it, but lasted less than 2 years. What is the life expectancy of these NutriNinjas before I make another investment?
darcy - Réponse Partager
Hi @darcy I ran into the same issue!! My BL660 Nutri Ninja is only 1.5 years old and the same thing happened. I make smoothies regularly (always using plenty of liquid) and one morning, the blender motor completely stopped working. When the motor is plugged in all the lights turn on, but nothing happens when I press buttons. I tested the single serve cup and the larger jug portion with no luck (and no smoothie!!). I love Ninja, but don’t want to buy another if this will happen in another 2 years.
Were you able to find a solve to your issue?
Amelie Anne - Réponse Partager
This happened to me. I cleaned the suction cups and reseated it on the counter top. There is also a connection issue somewhere between the cup snd the blender. The next time it happened I started moving the base around and noticed the lights turned blue and then went off. I moved it around until they stayed on. Pushing the cup down while turning it to the right also helps sometimes. There is a grove the cup fits in in the base make sure it is clean as there is a connection there that somehow causes the blender to start when it the cup is locked in place. It's tempermental but for what we pay for them it's worth figuring out.
Brenda Kellar - Réponse Partager
I bought my Nutri Ninja W1000 IQ 2 years ago and it was working fine. This morning when i turned it on it started making a funny noise and wasn’t blending as it usually does and then just stopped. I can’t seem to figure out what the problem is and I can’t even find a service centre number online! It doesnt even seem to have a dedicated Australian website! Does anyone have any information/numbers for Australia?
aanchal Tulsiani - Réponse Partager
My Ninja is about 2 yrs old. I use it off and on for breakfast smoothies. To day I put it on And nothing. The start light came on but none of the other buttons worked. I switched it over to the big blender container (not the single serving cup) and it worked fine.. inconvenient but it worked. Hope to figure this out before tomorrow
Susan Carpenter - Réponse Partager