Pictek Entry-Level Gaming Mouse Troubleshooting

Your mouse is working on one device but not others.

• Make sure your mouse is properly connected to the right port

• You may need to replace the mouse cord or replace the mouse

Your mouse’s driver is out of date.

• Go to Device Manager
• Go to Mouse and Pointing Devices
• Find the mouse and double click it
• Go to the drivers tab and click update driver
• Go to ipictek.com and select the latest driver

If your mouse is not moving smoothly, you should try -

• clean the bottom of your mouse
• Clean the surface or mousepad or replace the mousepad

If your mouse is moving too quickly or too slowly for your liking, it is most likely a setting error.

• Open Control Panel -> Mouse -> Pointing Devices -> Set mouse speed.
• Increase or decrease the speed and see if the problem continues.

• Open System Preferences -> Mouse -> Tracking Speed.
• Increase or decrease the speed and see if the problem continues.

If your mouse is scrolling up and down the page too quickly or too slowly for your liking, it is most likely a setting error.

• Open System Preferences -> Mouse -> Scrolling Speed.

If your mouse is failing to open folders via double clicking, there are a few solutions to try.

• Open Control Panel -> Mouse -> Pointing Devices -> Set mouse double click speed.
• Try decreasing the speed and see if the problem continues.

• Open System Preferences -> Mouse -> Double Click Speed.
• Try decreasing the speed and see if the problem continues.