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Student-Contributed Wiki

Wiki réalisé avec l'aide d'étudiants

Un étudiant hors pair de notre programme d'éducation a rédigé ce wiki. Il n'est pas géré par le personnel d'iFixit.

Soundless front speaker

When you play music no sound.

Check volume

Turn the volume up and down. Plug in headphone into the headphone jack to see if there is sound. If there is no sound after you plug it in, try restarting your cell phone because your cell phone might have frozen.

Check your setting

Go into the settings on your phone and then go to the sound settings section. Click the volume button and drag the ringtone button to the right.

Repairman may be needed

If your device is under warranty contact your manufacturer and send for repair or replacement.

Frozen Front Screen

Front screen is frozen and can't get it to work properly.

Take out SIM Card

Take off the back cover and pull out the SD card which is in the longer slot. Next, pull out the SIM card which is in the horizontal slot. After you take them out, put them back in the correct slots, put the back cover on and turn the power on.

Restart phone

Try to restart the phone by holding the power and volume up button and then confirm the reset when prompted.

Factory reset

As a last resort, the phone can be factory reset.

Error reading SIM card

No SIM card detected ERROR.

Check if the SIM frozen

Put it “Airplane Mode” mean will turn SIM off and then you should able to turn it on back. Turn the cell phone on for 3 mins and then turn it on. Connect to your carrier to solve your problem.

Defective Front & Back Camera

It doesn't show surroundings.

Remove Memory Card

Turn the cell phone off. Remove the memory card. Turn of the cell phone. After that we prefer this steps extra step to make sure will work perfectly. Insert new memory card for the camera again.

Remove Data from Memory Card

Delete the old data from SD and insert it again to the cell phone.

Faulty Headphone Jack

Can’t hear sound when playing music or receiving phone calls

Check if headphones are faulty

Get another pair of headphones and plug them into jack. Listen for sound. If the earphones work then the problem was with the earphones.

Dust in the jack

Take a flashlight and look into jack. Try to blow into jack or use compressed air to shoot into it. If the lint is packed tightly and will not clear out try to use a cotton swab and clean it out. Use the other side of cotton swab and dab some rubbing alcohol on it to clean the rest of the lint from jack. Try playing some audio again and if it doesn’t work check these next steps.

Check Audio Settings

Open up audio settings on ZTE Tempo and check volume levels to see if audio was muted.

Restart phone

Try to restart the phone by holding the power and volume up button and then confirm the reset when prompted.

Repairman may be needed

If your device is under warranty contact your manufacturer and send for repair or replacement.

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