Aller au contenu principal

This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

Questions au sujet de 158 Voir tout

Google account sign up after format reset

Please help me! So I factory data reset my phone like maybe 5 times. And then when I log-in my account and pressed continue, but it shows another page says "please log-in your account" and then it shows the log-in page again and again after I tap continue when I enter my email and password. It didn't also told me that my email and password is wrong and don't exist. Just getting in the log-in page all-over-and-over. Please help me cause it's new and I did not open illegal sites so 0% of virus.

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 30
Ajouter un commentaire

2 Réponses

Solution retenue

You should be able to skip that step in the setup page. A Google account shouldn't be required to finish the setup for the phone

Cette réponse est-elle utile ?

Indice 3


There are no skip and no create new account.


If the device is locked to a google account even after wiping the phone / factory reset / flashing firmware then you will either need to take it to samsung to remove it or take it to a mobile phone shop that can remove it. I know it can be done but only with special programming tools like Z3X box and etc.


That's what I'm planning to @benjamen50 but I am so scared to tell my parents and I really appreciate the comments. I'm going to Samsung to fix it or maybe replace it to a new one. Love lots and my next Google search is "how to tell your parents something bad without making them angry"


Ajouter un commentaire

Hi, Can you access your Google account OK from another device like a PC, just to prove that the account still exists and that you are using the correct password etc?

Cette réponse est-elle utile ?

Indice 1
Ajouter un commentaire

Ajouter une réponse

Elijah Aaron Covet sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 0

30 derniers jours : 13

Total : 24,480