I changed mine today with a normal hard case battery with the same exact specifications. I left it turned off until the battery charged. Then I turned it on and connected to it That was 3pm, it’s 9:26pm now and it’s only 1/2 way drained 2 of 4 bars left. The steps I took:
I turned it off, removed the SIM card & tray.
Took the back cover off.
Started with a thin plastic Key Chain card (those small membership cards like Rite Aid etc.) it’s small and you can maneuver it around.
I worked it under each corner then worked inward until I had it pretty well loosened.
Then I used a full sized (wallet sized) plastic card.
It popped right out.
Then I used a small philips screw driver to remove the 4 visible screws.
There is 1 more screw that has a felt like cover over it. Once that one is out carefully separate front panel it clicks in & out just like the back cover.
Once that is off you’ll see the plug with the 3 wires Red top green middle black bottom.
The plug is snug and lifts off. It doesn’t slid off. The bottom of the plug/connector is slotted so it pops off.
Then put the new battery in guide the plug & wires through the hole, line up the connector red wire top and press down on the plug and it will pop into place.
Put the front cover back on. Turn it on to make sure it’s working, turn it back off, then put the screws back in. I put the felt cover back on the covered screw. It probably there for a reason like preventing shorts or something.
Put the back cover back on.
Put the SIM card tray back in.
Plug it into the charger with the unit off until it charges to 100%.
Remove the charger, turn it on and your good to go.
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I have same issue with Sprint warp connect battery swelling...my device keeps shutting off ....new replacement on the way....i ordered mine from amazon
par Jose Escobedo
I am reading this because OUR ZTE battery has swollen up - and when we called the guy at Batteries Plus to see if he had a replacement t, he said HIS battery was swollen - so what is this? What with all the batteries swelling up?
After a long process of going to Sprint store I bought it from, then sent to Sprint service center, then told they can’t fix it and given 800 number for ZTE Warranty dept I came to the conclusion that they want to screw all their customers over. Obviously there is a manufacturing issue with the swollen batteries- all under the 1 yr factory warranty. By the time I got off of the chat online rep I was down to sending my unit in so they could decide if I damaged it and would have to pay for repairs or it actually is a defect in which they would repair it and send it back. The length of this process for turn around.....about a month!
par Ben Fisher
I have had the same issue and I am on my 3rd ZTE connect. It is a defect in the battery and all they do is give you the run around time after time. It’s starting to get really old. They blamed me for keeping it plugged in too much but that isn’t the problem. The problem is that their equipment is junk. I will not be getting a 4th. I’ll switch to someone else.
I changed the battery today. But it was glued in so well I was afraid to break the modem getting it out, but i was also afraid the battery would explode soon, so I carried on picking and prying at it with a nail file til i got it out. I have photos of the process if anyone want to see what it looks like before they crack it open. the side where the battery is stuck does not contain any major fragile parts so its ok to poke and scrape at the glue on the underside of the battery to get it loose. after that its just 5 tiny screws, replace it, and put the case back on. I did not use the adhesive with the new battery in case i need to replace it again.
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