Lost Internet after High Sierra Update to 10.13.5
I had a different MacBook Pro 13” 2.9 Ghz 2012 come in yesterday with an original Apple hard drive. It had an APP Store update to do so I did it and lost the ability to access the internet. 10.13.5 NETWORK SETTINGS SAYS IT IS CONNECTED. BUT NO GO. HOOKED UP HARDWIRED Ethernet and it shows green with the same results. Spent an hour on the phone with Apple, all to no avail.
Does anyone know how to negate an update.
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3 commentaires
Did you try an NVRAM reset?
par Dan
Os might not give the chance to do it, but I'd try installing 10.13.4 combo update, no harm in trying. In case you have a thumb drive with any previous 10.13 available you could try to install that and later updating it with 10.13.4 combo.
par arbaman
Hi @mayer
When you use terminal and use ping command, does it works?
e.g. ping to google dns
ping 8.8.8.8
par Augustine