Removing the BIOS asset tag from a used Dell?
I know this may be a bit exotic for the iFixit community and that's fine. I purchased 2 E7440 i7 FHD Touch systems as a lot for almost nothing compared to what they get complete, so I took a chance and both were easily repaired - even if it took a new drive (pulled), spare RAM and 2 LCDs (1 with TAB issues, other from a junk system that was too far gone - fried inductor and dead shorted motherboard). I’ve blurred the tags to protect the previous company if anyone knows.
PART 1: I noticed this because I needed to confirm the tag on the bottom matched for the ownership transfer (otherwise I remove the sticker, and replace or leave blank) so I decided to make sure it's not hiding an asset tag while I was there after it passed the tester hard drive check (shows in BIOS).
PART 2: When I checked for anything I want to change in the BIOS before I install Windows, I did go though the BIOS to see if I need/want to adjust anything and they have a BIOS asset tag. The issue with Dell is you can’t clear this out in the BIOS once set (although it can be set in BIOS) and it persists. I did some research and I think I know what tools I need to use, but I’m not 100% clear. It looks like a job for CCTK (Dell Command|Configure) on the E7440, since it’s such a new machine that may not work with the legacy Platform Tag Utility.
Is there any instructions on how to do it I should be aware of, and which one will clear it out? Normally I’d know this, but you do not run into this every day.
Cette question est-elle utile ?
3 commentaires
Hi Nick, Have you tried this Dell utility?
https://www.dell.com/support/home/en-nz/...
I got this from:
https://www.dell.com/community/Laptops-G...
Let us know how it goes.
par mike
@aactech Why would someone leave an asset tag in the BIOS like this? If you know how to add it, you can remove it. Granted I didn't know because this is a first time issue for me to the extent I needed some clues, though.
I mean sure they're old but these have the i7 CPU - they're worth rebuilding if you're equipped.
They were sold as no boot systems though.
par Nick
@aactech Didn't work - permission denied when I fed it one of the tags from the E7440s :(.
par Nick