My phone is wont open.
My phone wont open. The loading screen stops for hours.
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If you have an iPhone X or later press volume up Volume down and then hold power that will hard reset your phone
if you have an older phone iPhone 8 plus or older hold the power and home button down until the screen shuts off to do a hard reset
if then it still does not work I would probably connected to iTunes make a back up and then reset the phone however that will not help if there’s a hardware issue
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The person asking the question has an Android, not an iPhone.
Is the phone still stuck on the loading screen or can it be shut down?
par Andrew S
i can turn it off
par Anonymous
@anonymous_user Turn the phone off, then hold power+volume down for a few seconds. Do you see anything on the screen?
par Andrew S
question mark inside battery icon
par Anonymous
@anonymous_user Is that when the phone is plugged in or unplugged?
par Andrew S
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