Réparez vos affaires Communauté Boutique

A laptop by Lenovo that can function as a tablet.

45 questions Voir tout

Options

What could be the problem?

i replaced battery, I bought a new charger, it shows that it is plugged in yet the battery is going down in charge. So still not charging. What could be the problem?

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Oui Non
Indice 0
2 commentaires

Lenovo 720 yoga 13 inch

par

@lauriealexander maybe a charge port issue

par

Ajouter un commentaire

2 Réponses

Filtrer par :
Les plus utiles Les plus récentes Les plus ancien(ne)s
Réponse la plus utile

Options

Hi @lauriealexander

What is the full model number of the laptop as shown on the product information label on the bottom of the laptop?

Is the replacement battery an OEM battery or only a compatible one?

Things to check:

  • Create a battery report and check the state of the battery. In the report, compare the Design Capacity value versus the Full Charge capacity value. For a new good battery they should be nearly the same.
  • Uninstall the battery drivers in Device Manager and then restart the laptop and check. Windows will auto install the drivers after the restart. To get to Device manager in win 10, press the Win key + x key (both together) and click on the Device Manager link. When in Device manager scroll down to the battery category and right click on the Microsoft ACPI Compliant Control Method battery entry and click on Uninstall and follow the prompts.

Cette réponse est-elle utile ?

Oui Non
Indice 1
Ajouter un commentaire

Options

Charge port replacement needed

Cette réponse est-elle utile ?

Oui Non
Indice 0
Ajouter un commentaire

Ajouter une réponse

Laurie J Alexander sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 2

7 derniers jours : 2

30 derniers jours : 5

Total : 61