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Official release date of October 14 2020

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Can not turn it on

water went inside the headphones

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Hi @akshay93264

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the headphones' operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

First do not try to charge or to turn on your headphones and then remove the battery as soon as possible to minimize any further damage.

Then you need to dis-assemble the rest of the headphone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives which may leave conductive residues and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes what happens. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this they might possibly work correctly again.

Here is a video that shows how to open the headphones so that you can check what the damage is.

If this process seems too daunting, take your headphones to a reputable, professional electronics repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Akshay sera éternellement reconnaissant.
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