Aller au contenu principal

Table des matières

Wiki réalisé avec l'aide d'étudiants

Une formidable équipe d’étudiants de notre programme éducatif a créé ce wiki.

Device Won't Turn On

The speaker won't turn on or respond when the power button is pushed.

Dead Battery

If the device isn't charging, try connecting it to a different charging cable or set it on a different charging port. If it still isn't charging, consider replacing the battery or the AUX/USB Port.

Device is in Battery Protection Mode

The Speaker goes into battery protection mode when it has been unplugged and unused for more than three days with a remaining charge of less than 10 percent. In order to turn the speaker on again, connect it to the charging cable or port.

Bluetooth Will Not Pair

Your Bluetooth device will not pair to the speaker.

Speaker isn't in Bluetooth Mode

Make sure your speaker is in Bluetooth mode by pressing the Bluetooth button on the speaker while it is on. When the speaker is ready to pair, the LED next to the Bluetooth button will flash blue, and, if the voice prompts are on, the speaker will say, "ready to pair".

Bluetooth isn't Turned on or Enabled on Your Device

Make sure the Bluetooth for your device is turned on or enabled and try to pair it again.

The Device You are Trying to Connect to the Speaker to may be Out of Range

The speaker's wireless range is 30 feet. Make sure that the device you are trying to connect to the speaker is within that range and try to pair it again.

There is Something in Between Your Device and the Speaker

Make sure there isn't anything between your device and the speaker, like bodies, walls, etc. and try to pair it again.

Multiple Paired Devices

Only one device can be connected to the speaker at a time. If there are two devices paired to the speaker, turn off the Bluetooth on the device you don't want to be connected to the speaker and try to pair the device you do want to be connected to the speaker.

There Have Been Eight Devices Connected to the Speaker

The speaker can only store information about the last eight devices that were paired with it. To select your device, repeatedly press the Bluetooth button on the speaker until you hear the name of your device. If you don't hear your device's name, clear the speaker's device memory. To clear the memory and connect your device, press and hold the Bluetooth button on the speaker until you hear a tone and, if voice prompts are enabled, you will also hear a voice prompt. Then the Bluetooth light will begin flashing blue and you can try to connect your device to the speaker again.

The Speaker's Motherboard May be Faulty

First, factory reset the speaker by pressing and holding the power button while the speaker is on until the speaker asks you to select a language and there is a flashing blue light. Select a language and try to connect your device to the speaker again. If your device still won't connect to the speaker, consider replacing the motherboards as a last resort.

Battery Will Not Keep a Charge

The battery will not charge or the battery does not last as long as advertised.

Battery Does Not Last as Long as it Should

If the battery only lasts a couple hours, instead of the advertised 12 hours, consider replacing the battery.

The AUX/Charging Port may be Faulty

The speaker has two ways to charge the battery. You could set it on a charging port, or connect it to a charging cable. Try connecting the speaker to a different charging cable or port. If it still isn't charging, consider using the AUX/USB Port Replacement Guide.

The Speaker Sounds Distorted

There is poor audio quality from a connected Bluetooth device, there is poor audio quality from a connected AUX device, or there is no sound coming from a connected AUX device.

Bluetooth Device is Out of Range or There is Something Between Your Device and the Speaker

The speaker's range is up to 30 feet. If the Bluetooth device is out of range, try moving it into that range. If your device is in your pocket, or if there is a wall between your device and the speaker, try eliminating those obstructions to improve audio quality.

Speaker is Near Another Bluetooth Device, Microwave Oven, or Wireless Router

Speakers should be moved away from any device that generates electromagnetic interference, which could be another Bluetooth device, a microwave oven, or even a wireless router. The electromagnetic interference from these devices could interfere with the signals from your device and mess up the sound quality.

There Could be Too Many Applications Running on Your Device

Closing non-essential applications may improve audio quality. Reduce the number of applications running on your device, running multiple applications can reduce the amount of internal resources available to transmit audio from your device to the speaker, making the sound quality worse.

The Speaker is not in AUX Mode

Press the AUX button on the speaker and make sure that the AUX indicator is on, there will be a white LED light lit up next to the AUX button.

The AUX Cord isn't Plugged in all the Way

Make sure the 3mm plug is fully inserted into the speaker on one end and fully inserted in your device on the other end.

Your Device may not be on and Playing

Make sure your device is connected to the speaker, turned on, and your desired application is playing.

The Volume may not be Turned up Enough on Your Device

Increase the volume level on your connected device.

The Volume may not be Turned up on the Speaker

Increase the speaker's volume by pressing the volume up button.

The Volume is too High on the Connected Device

Reduce the volume level on your connected device.

The AUX Cable isn't working

Try using a different AUX cable.

The AUX/Charging Port is Faulty

Try using the AUX/USB Port Replacement Guide.

Restore the Speaker to Factory Settings

First, try to turn the speaker off and back on again. If that doesn't work, try resetting the speaker by pressing and holding the power button on the speaker for ten seconds until you see a flashing blue light and the speaker asks you to select a language. Select your language and try pairing your device to the speaker again.

The Side Speaker Membrane is Ruptured

You may notice that air is blowing out of the hole when playing music with strong bass. Try a clear bass tone and you may feel the air through the grille. (It would be much more prominent when the device is disassembled.) Contact your local service shop or look for a replacement speaker identified by the photo on the side speaker replacement manual. The part number may be 357793-0010.

Speaker Firmware is Not Updating

The speaker firmware won't update.

The Browser You are Using may not be Compatible With the Update

Try using a different internet browser to run the update.

The Speaker may Need to be Factory Reset

If speaker firmware is not updating try factory resetting the speaker. This will clear any language that was selected and all the memory of paired devices that it had and it will restore the speaker to factory settings.

  • First, turn on the speaker.
  • Press and hold the power button for 10 seconds.
  • A flashing blue light will appear and the speaker will ask for you to select a language.

Select your language and try using a different internet browser to run the update on your speaker.

Courtnee Haught

Membre depuis le 09/27/17

1 Réputation

0 tutoriels rédigés

Équipe

USF Tampa, Team S6-G2, Remmell Fall 2017 Membre de l'équipe USF Tampa, Team S6-G2, Remmell Fall 2017

USFT-REMMELL-F17S6G2

4 membres

4 tutoriels rédigés

107 commentaires

my bose revolve doesnt power off, i keep on pressing the power off but it only says the battery percentage and still on. please help me to fix my issue. thanks

mtaliwaga - Réponse

If you reset your bose revolve, it solves the problem!

Joao Lopes -

My bose is having the same problem, my revolve doesn’t turn off when i press the button.

Please help me!!

Joao Lopes - Réponse

I downloaded bose app and it downloaded an update. On installing app said that something went wrong and thats it, my bose doesnt work now, doesnt react to anything i press. I can see it on bluetooth devices but cant pair. Seems that bose is on, but it doesnt react at all. An update broke my speaker. What should i do now? :/

Andrej - Réponse

On pairing it says that device doesnt allow to pair with it. Ill try to wait till battery dies and charge again, maybe something will change. Stupid bose app killed my device :/

Andrej -

Ajouter un commentaire

Nombre de vues :

Dernières 24 heures : 17

7 derniers jours : 94

30 derniers jours : 383

Total : 165,165