En cours de modification Diagnostic du LG G3

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-	[~~summary~~_~~image\|419521~~]
+	[flag\|student_wiki]

	[title\|LG G3 Troubleshooting]

-	[toc]
-
	[summary]The LG G3 is an Android smartphone developed by LG Electronics. Serving as a successor to 2013's G2, the G3 was released in July 2014.[/summary]

-
+	[summary_image\|419521]

	== Phone doesn’t charge ==

	=== Battery is installed incorrectly ===

-	The phone may not charge because the battery has been installed incorrectly. This could be the issue if your phone doesn’t charge, and if it doesn’t power on either. ~~Let’s try removing~~ the back cover, and ~~reinstalling~~ the battery. [guide\|32334]
+	The phone may not charge because the battery has been installed incorrectly. This could be the issue if your phone doesn’t charge, and if it doesn’t power on either. Remove the back cover and reinstall the battery. [guide\|32334]

-	=== Battery ~~is bad~~ ===
+	=== Battery malfunction ===

	If the phone has been using the battery for a while, or if the user has used heavy applications on the phone it may cause the battery to heat up. If the user forgets the charging cable plugged in all night it will weaken the battery, especially if it was charged for a full night over multiple times.

-	~~This is an easy enough~~ fix~~. Start~~ by removing the back cover. [guide\|32334]
+	To fix this, start by removing the back cover. [guide\|32334]

-	=== Charging port ~~is bad~~ ===
+	=== Charging port ===

-	Unfortunately, this requires either soldering or replacing the motherboard.
+	Charging port no longer connects and reads the charger. This requires either soldering or replacing the motherboard.
+
+	=== Charger does not work ===
+
+	Buying a new charger cord or charger box will fix this issue.

	== Display not turning on ==

	=== Battery is not charged ===

-	~~Easy fix.~~ Plug the charger into the phone, and wait about 10 minutes before attempting to power up the device.
+	Plug the charger into the phone, and wait about 10 minutes before attempting to power up the device.

	=== Screen is damaged ===

-	There may be physical damage to the screen if it has been dropped or scratched without a protective case. If your phone has ~~been through the mill and has~~ physical damage to the screen, then you will need to replace the damaged screen. [guide\|33203]
+	There may be physical damage to the screen if it has been dropped or scratched without a protective case. If your phone has physical damage to the screen, then you will need to replace the damaged screen. [guide\|33203]

	== Front camera not operational ==

	The ribbon cables connecting the camera to the motherboard may not be connected, or have gotten loose after the phone has been dropped. This can be fixed by reconnecting the camera's ribbon cable to the motherboard. Find out how in the Camera Replacement Guide. [guide\|33201]

-	=== Camera ~~is bad~~ ===
+	=== Camera manufacture error ===

-	The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped. This is not too bad of an issue, so let's go ahead and replace that camera. [guide\|33201]
+	The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped.
+
+	Replacing the camera will fix this. [guide\|33201]

	== Rear camera is not operational ==

	The ribbon cables connecting the camera to the motherboard may not be connected, or have gotten loose after the phone has been dropped. This can be fixed by reconnecting the camera's ribbon cable to the motherboard. Find out how in the Camera Replacement Guide. [guide\|32692]

-	=== Camera ~~is bad~~ ===
+	=== Camera manufacture error ===

-	The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped. ~~This is not too bad of an issue, so let's go ahead and replace that~~ camera. [guide\|32692]
+	The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped. Replacing the camera will fix this. [guide\|32692]

	== Volume and /or power button does not respond ==


	There may be damage to the panel due to water. The volume/power panel is a very easy and quick fix with the right replacement parts.
+
+	== Phone Shuts Down Automatically ==
+
+	''Some users have reported that their smartphone automatically shuts down''
+
+	=== Software Issue ===
+
+	The software may be malfunctioning. A factory reset is a quick and easy fix to this problem.
+
+	=== Battery is Faulty ===
+
+	The battery may be loose or defective. The simplest option is to replace the battery. [guide\|32334\|LG G3 Battery Replacement]
+
+	== Phone Gets too Warm ==
+
+	''This device is known to get too warm and overheat''
+
+	=== High Power for Extended Periods of Time ===
+
+	This usually occurs because the background applications running for long periods of time will run the device on high power for too long. A simple fix- cut the background applications when not in use.
+
+	To do so, go into Settings – General – Applications and then choose the app and disable auto sync.
+
+	=== High Resolution and Brightness ===
+
+	The LG G3 automatically reduces the brightness if the screen gets too hot, but it may be a good idea to always have the screen brightness at a lower setting.
+
+	=== Phone Case Covers ===
+
+	If the device has a protective case or cover for your LG G3, a potentially simple solution is to remove the case when the user will be doing something that may cause the phone to get warm, such as playing high-intensity games.
+
+	== Interface Slows Down ==
+
+	''Issues with lag while navigating around interfaces, getting into and out of applications, the recent apps menu, and a general lag with touch response.''
+
+	=== Animation Slowing Phone Down ===
+
+	The Windows Animation may be running too high. To fix this you need to access Developer options to able to change some of things required.
+
+	To do so, go to Settings – About Phone – Software Information, and tap on the Build Number seven times. Going back to the main settings menu, Developer options should appear. Now, reduce or completely turn off Windows animation scale, transition animation scale, and Animator duration scale.
+
+	=== Screen Sensitivity Too High ===
+
+	The touch response on the phone may be too high, causing the screen to respond "too much" and create lag.
+
+	To fix the touch responsiveness of the screen, go into Settings – Accessibility – touch and hold delay and adjust it there.
+
+	=== High Temperature Property and Thermal Daemon Mitigation ===
+
+	This more complicated solution requires access to a Hidden Menu, which can be done by dialing 3845# with extension 855# for international, 851 for T-mobile, 850 for AT&T. Sprint users can dial 5689#990# and Verizon users ##228378.
+
+	Next, look for High Temperature Property OFF and turn it on. Power off the device for 10 seconds. Then power it on and wait 30 seconds before unlocking it. Repeat the steps above to get to the menu once again, then go to Thermal Daemon Mitigation OFF and turn it on.

Anglais

Titre de page

Titre affiché

Résumé

The LG G3 is an Android smartphone developed by LG Electronics. Serving as a successor to 2013's G2, the G3 was released in July 2014.

Informations supplémentaires

[flag|student_wiki]

== Phone doesn’t charge ==

''It takes longer than normal to charge, if at all, or phone doesn’t recognize when charger is connected.''

=== Battery is installed incorrectly ===

The phone may not charge because the battery has been installed incorrectly.  This could be the issue if your phone doesn’t charge, and if it doesn’t power on either.  Remove the back cover and reinstall the battery. [guide|32334]

=== Battery malfunction ===

If the phone has been using the battery for a while, or if the user has used heavy applications on the phone it may cause the battery to heat up.  If the user forgets the charging cable plugged in all night it will weaken the battery, especially if it was charged for a full night over multiple times.

To fix this, start by removing the back cover. [guide|32334]

=== Charging port ===

Charging port no longer connects and reads the charger. This requires either soldering or replacing the motherboard.

=== Charger does not work ===

Buying a new charger cord or charger box will fix this issue.

== Display not turning on ==

''The display does not turn on when the power button is pressed.''

=== Battery is not charged ===

Plug the charger into the phone, and wait about 10 minutes before attempting to power up the device.

=== Screen is damaged ===

There may be physical damage to the screen if it has been dropped or scratched without a protective case.  If your phone has physical damage to the screen, then you will need to replace the damaged screen. [guide|33203]

== Front camera not operational ==

''If you are trying to take a picture or video with the front camera activated, and you only see a black screen.''

=== Camera is not connected correctly ===

The ribbon cables connecting the camera to the motherboard may not be connected, or have gotten loose after the phone has been dropped. This can be fixed by reconnecting the camera's ribbon cable to the motherboard. Find out how in the Camera Replacement Guide. [guide|33201]

=== Camera manufacture error ===

The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped.

Replacing the camera will fix this. [guide|33201]

== Rear camera is not operational ==

''If you are trying to take a picture or video with the rear camera activated, and you only see a black screen.''

=== Camera is not connected correctly ===

The ribbon cables connecting the camera to the motherboard may not be connected, or have gotten loose after the phone has been dropped. This can be fixed by reconnecting the camera's ribbon cable to the motherboard. Find out how in the Camera Replacement Guide. [guide|32692]

=== Camera manufacture error ===

The camera may not be operational due to a fault in the manufacturing process, or it may possibly be damaged after the phone has been dropped. Replacing the camera will fix this. [guide|32692]

== Volume and /or power button does not respond ==

''When pressing the power or volume button, nothing happens as expected.''

=== Dirty connectors ===

Sometimes, dust or dirt can soil the sensors and stop the users input from going through. To clean this up use a cotton swab and alcohol to remove the dust from the sensors.

=== Misaligned sensor pad ===

Sensor pads can become loose and become misaligned with the button you are trying to press. This requires that you replace the sensor pad.

=== Damaged panel ===

There may be damage to the panel due to water.  The volume/power panel is a very easy and quick fix with the right replacement parts.

== Phone Shuts Down Automatically ==

''Some users have reported that their smartphone automatically shuts down''

=== Software Issue ===

The software may be malfunctioning. A factory reset is a quick and easy fix to this problem.

=== Battery is Faulty ===

The battery may be loose or defective. The simplest option is to replace the battery.  [guide|32334|LG G3 Battery Replacement]

== Phone Gets too Warm ==

''This device is known to get too warm and overheat''

=== High Power for Extended Periods of Time ===

This usually occurs because the background applications running for long periods of time will run the device on high power for too long. A simple fix- cut the background applications when not in use.

To do so, go into Settings – General – Applications and then choose the app and disable auto sync.

=== High Resolution and Brightness ===

The LG G3 automatically reduces the brightness if the screen gets too hot, but it may be a good idea to always have the screen brightness at a lower setting.

=== Phone Case Covers ===

If  the device has a protective case or cover for your LG G3, a potentially simple solution is to remove the case when the user will be doing something that may cause the phone to get warm, such as playing high-intensity games.

== Interface Slows Down ==

''Issues with lag while navigating around interfaces, getting into and out of applications, the recent apps menu, and a general lag with touch response.''

=== Animation Slowing Phone Down ===

The Windows Animation may be running too high. To fix this you need to access Developer options to able to change some of things required.

To do so, go to Settings – About Phone – Software Information, and tap on the Build Number seven times.  Going back to the main settings menu,  Developer options should appear. Now, reduce or completely turn off Windows animation scale, transition animation scale, and Animator duration scale.

=== Screen Sensitivity Too High ===

The touch response on the phone may be too high, causing the screen to respond "too much" and create lag.

To fix the touch responsiveness of the screen, go into Settings – Accessibility – touch and hold delay and adjust it there.

=== High Temperature Property and Thermal Daemon Mitigation ===

This more complicated solution requires access to a Hidden Menu, which can be done by dialing 3845# with extension *855# for international, *851 for T-mobile, *850 for AT&T. Sprint users can dial 5689#*990# and Verizon users ##228378.

Next, look for High Temperature Property OFF and turn it on. Power off the device for 10 seconds. Then power it on and wait 30 seconds before unlocking it. Repeat the steps above to get to the menu once again, then go to Thermal Daemon Mitigation OFF and turn it on.

Français

[title|Diagnostic du LG G3]

[summary]Le LG G3 est un smartphone Android développé par LG Electronics. Successeur du smartphone de 2013, le G2, le G3 a été mis sur le marché en juillet 2014.[/summary]

[summary_image|419521]

== Le téléphone ne charge pas ==

''Le téléphone met plus de temps que d'habitude pour se recharger ou ne reconnaît pas le chargeur lorsqu'il est connecté.''

=== La batterie est mal installée ===

Le téléphone ne peut pas charger car la batterie a été installée de manière incorrecte. Cela pourrait être le problème si votre téléphone ne se recharge pas ou s'il ne s'allume pas. Essayons de retirer la coque arrière et de réinstaller la batterie. [guide|32334|Remplacement de la batterie du LG G3]

=== La batterie est usée ===

Si le téléphone a utilisé cette batterie pendant un certain temps, ou si l'utilisateur a de lourdes applications sur le téléphone, cela peut faire chauffer la batterie. Si l'utilisateur oublie le câble de chargement branché toute la nuit, cela affaiblira la batterie, surtout si elle a été chargée plusieurs fois pendant une nuit complète.

C'est assez simple à réparer. Commencez par retirer la coque arrière. [guide|32334|Remplacement de la batterie du LG G3]

=== Le port de charge est endommagé ===

Malheureusement, cela nécessite de souder un nouveau port ou de remplacer la carte mère.

== L'écran ne s'allume plus ==

''L'écran ne s'allume pas quand on appuie sur le bouton power.''

=== La batterie n'est pas chargée ===

Facile à résoudre. Branchez votre chargeur au téléphone et attendez environ 10 minutes avant de réessayer d'allumer votre appareil.

=== L'écran est endommagé ===

L'écran est peut-être endommagé physiquement si votre téléphone est tombé ou a été rayé sans protection. Si votre téléphone en a vu de toutes les couleurs et que l'écran est endommagé physiquement, il vous faudra remplacer l'écran. [guide|33203|Remplacement de l'écran du LG G3]

== La caméra avant ne fonctionne pas ==

***Si vous essayez de prendre une photo ou une vidéo avec la caméra avant et que vous ne voyez qu'un écran noir.***

=== La caméra n'est pas connectée correctement ===

Les nappes qui relient la caméra à la carte mère peuvent ne pas être connectées ou se sont détachées lors d'une chute du téléphone. Vous pouvez résoudre ce problème en reconnectant la nappe de la caméra à la carte mère. Découvrez comment dans le tutoriel de remplacement de la caméra. [guide|33201|Remplacement de la caméra avant du LG G3]

=== La caméra ne fonctionne pas ===

La caméra peut ne pas être opérationnelle en raison d'un défaut dans le processus de fabrication ou elle a pu s'endommager lors d'une chute du téléphone. Ce n'est pas un problème trop grave, alors allons-y et remplaçons cette caméra. [guide|33201|Remplacement de la caméra avant du LG G3]

== La caméra arrière ne fonctionne pas ==

***Si vous essayez de prendre une photo ou une vidéo avec la caméra arrière et que vous ne voyez qu'un écran noir.***

=== La caméra n'est pas connectée correctement ===

=== La caméra ne fonctionne pas ===

== Les boutons de volume et/ou de marche ne répondent plus ==

=== Connecteurs sales ===

Parfois, de la poussière ou de la saleté peuvent endommager les capteurs et empêcher les entrées de l'utilisateur de fonctionner. Pour nettoyer cela, utilisez un coton-tige et de l'alcool pour enlever la poussière des capteurs.

=== Capteur tactile mal aligné ===

Les capteurs peuvent se détacher ou se désaligner lorsque vous essayez d'appuyer sur un bouton. Il est alors nécessaire de remplacer le capteur tactile.

=== Pièce endommagée ===

La pièce a pu être endommagée par l'eau ou un choc. L'ensemble boutons volume/marche est une pièce très simple et rapide à remplacer avec les pièces de rechange appropriées.

Titre de page

Titre affiché

Résumé

Informations supplémentaires

Titre 2
Bold
Italic
List
Numbered list
Lien
Vidéo
Médias

== Le téléphone ne charge pas ==

''Le téléphone met plus de temps que d'habitude pour se recharger ou ne reconnaît pas le chargeur lorsqu'il est connecté.''

=== La batterie est mal installée ===

=== La batterie est usée ===

C'est assez simple à réparer. Commencez par retirer la coque arrière. [guide|32334|Remplacement de la batterie du LG G3]

=== Le port de charge est endommagé ===

Malheureusement, cela nécessite de souder un nouveau port ou de remplacer la carte mère.

== L'écran ne s'allume plus ==

''L'écran ne s'allume pas quand on appuie sur le bouton power.''

=== La batterie n'est pas chargée ===

Facile à résoudre. Branchez votre chargeur au téléphone et attendez environ 10 minutes avant de réessayer d'allumer votre appareil.

=== L'écran est endommagé ===

== La caméra avant ne fonctionne pas ==

***Si vous essayez de prendre une photo ou une vidéo avec la caméra avant et que vous ne voyez qu'un écran noir.***

=== La caméra n'est pas connectée correctement ===

=== La caméra ne fonctionne pas ===

== La caméra arrière ne fonctionne pas ==

***Si vous essayez de prendre une photo ou une vidéo avec la caméra arrière et que vous ne voyez qu'un écran noir.***

=== La caméra n'est pas connectée correctement ===

=== La caméra ne fonctionne pas ===

== Les boutons de volume et/ou de marche ne répondent plus ==

=== Connecteurs sales ===

=== Capteur tactile mal aligné ===

Les capteurs peuvent se détacher ou se désaligner lorsque vous essayez d'appuyer sur un bouton. Il est alors nécessaire de remplacer le capteur tactile.

=== Pièce endommagée ===

La pièce a pu être endommagée par l'eau ou un choc. L'ensemble boutons volume/marche est une pièce très simple et rapide à remplacer avec les pièces de rechange appropriées.

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