En cours de modification Diagnostic du Shark Navigator Lift-Away Pro

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	[summary]Troubleshooting for the Shark Navigator Lift-Away Pro—identified by the model number NV370.[/summary]

-	[toc]
-
	== Vacuum won't turn on ==

-	''The vacuum won’t start''
+	''The vacuum won’t start.''

	=== Plugged in incorrectly ===

-	~~Sometimes if~~ the vacuum is not plugged in the outlet correctly, it will not turn on. This is why it is important to check that the cord is completely plugged in the outlet.
+	If the vacuum is not plugged into the outlet correctly, it will not turn on. This is why it is important to check that the cord is completely plugged into the outlet.

	=== Circuit breaker/fuse is tripped ===

-	Vacuums may also draw a lot of power when first turning on, so make sure that the breaker on the outlet hasn’t been tripped. If the breaker has been tripped, simply press the reset button on the outlet. If your outlet does not contain a reset button, simply locate your circuit breaker panel(usually located in the basement of most homes) to reset the outlet.
+	Vacuums may also draw a lot of power when first turning on, so make sure that the breaker on the outlet hasn’t been tripped. If the breaker has been tripped, simply press the reset button on the outlet. If your outlet does not contain a reset button, simply locate your circuit breaker panel (usually located in the basement of most homes) to reset the outlet.

	=== On switch isn't on ===

-	~~Sometimes simply~~ checking that it may be on or off can help solve the problem. If the switch is off, turning the switch to on will easily solve the problem.
+	Simply checking that it may be on or off can help solve the problem. If the switch is off, turning the switch to “on” will easily solve the problem.

	=== Motor Thermostat needs resetting ===

	In order to reset the Motor Thermostat:

-	# Move the ~~Power Button~~ to the “O-Off” position
+	# Move the power button to the “O-Off” position
	# Unplug the vacuum
	# Check for a clogged hose or filter; unclog the hose and replace the filter
-	# Wait 45 minutes for the vacuum to cool; then plug the vacuum
+	# Wait 45 minutes for the vacuum to cool; then plug in the vacuum
	# Turn the power switch to the “I-On” position to start the vacuum
	# If the vacuum still does not start, contact Customer Service at 1-800-798-7398

	== Loss of suction when using the standing vacuum ==

-	''The vacuum is not picking up dirt and debris when being used''
+	''The vacuum is not picking up dirt and debris when being used.''

	=== Dust cup full ===

-	If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty ~~the~~ it. If your vacuum is still not picking up dirt after emptying the dust cup, keep reading for other options to fix the suction
+	If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty it. If your vacuum is still not picking up dirt after emptying the dust cup, keep reading for other options to fix the suction.

	=== Blockage in the vacuum ===

-	If not dirt or debris is being sucked up by the vacuum, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup. If that is not the case, to check for a clog near the roller brush lay the vacuum down. Next check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.
+	If no dirt or debris is being sucked up by the vacuum, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct, stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup.
+
+	If that is not the case, check for a clog near the roller brush. First, lay the vacuum down. Next, check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.

	=== Filters need to be cleaned ===

-	If both your foam filter and felt filter have not been cleaned in the past month, this may be why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water is running clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace it.
+	If both your foam filter and felt filter have not been cleaned in the past month, this may be why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water runs clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace the filter.
+
+	=== '''Damaged/Deteriorating Hose''' ===
+
+	One of the most common reasons that the suction may be weaker than expected is a damaged or deteriorating hose. On most Shark vacuums, there are 2 hoses to check: the short hose between the main vacuum head and the base, and the hose between the handle and the wand. These hoses get old and start to crack and peel over time. Even if there is no obvious split in the hose, there could be micro cracks causing loss of suction. Luckily, these hoses are fairly inexpensive and are available on Amazon and directly from Shark.

	=== Motor is going bad ===

-	Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time a new motor costs as much as the vacuum itself and it is not easy to replace ~~the motor~~. It may be time for a new vacuum.
+	Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time, a new motor costs as much as the vacuum itself and is not easy to replace. It may be time for a new vacuum.

	== Roller brush malfunction ==

	=== Vacuum on the wrong setting ===

-	If the vacuum does not know that the brush should be rolling, it will not function! Make sure that power switch is in position II: “Brush Roll On”. If the vacuum is not in this setting, the brush will not turn.
+	If the vacuum does not know that the brush should be rolling, it will not function! Make sure that power switch is in position II: “Brush Roll On.” If the vacuum is not in this setting, the brush will not turn.

	=== Blockage on the roller ===

-	Debris may have wrapped around the roller, stopping it from turning. This is a normal occurrence commonly due to hair, but other string like materials may be present as well. This is an easy fix. First, unplug the vacuum. Next, without needing to take anything apart, go through the bottom of the vacuum head with a pair of scissors and carefully cut the debris. Pull anything out with your fingers. You may need to manually turn the roller to get to the debris on the other side. Repeat until all of the debris is clear.
+	Debris may have wrapped around the roller, stopping it from turning. This is a normal occurrence, commonly due to hair, but other string-like materials may be present as well. This is an easy fix. First, unplug the vacuum. Next, without needing to take anything apart, go through the bottom of the vacuum head with a pair of scissors, and carefully cut the debris. Pull anything out with your fingers. You may need to manually turn the roller to get to the debris on the other side. Repeat until all of the debris is clear.

	=== Nozzle isn't fully attached ===

	=== The latch is broken ===

-	If the vacuum does not stand on its own the latch may be broken. Call customer service to inquire about latch replacement options. When you buy the vacuum you have a 5 year warranty, so broken pieces are easily replaceable.
+	If the vacuum does not stand on its own, the latch may be broken. Call customer service to inquire about latch replacement options. When you buy the vacuum you have a 5 year warranty, so broken pieces are easily replaceable.

	== Loss of nozzle suction ==

	=== Clog in the hose ===

-	-Squeeze the two tabs at the bottom of the nozzle on the back and pull the hose off. In the L-shaped plastic base, check to make sure all debris is cleared and there isn’t anything stuck that could cause the hose to cease suction. Next, check the hose itself. Feel along-side the hose to check for a blockage and if so, use a tool to pull out the blockage. If there is no blockage in the hose, check the suction release valve at the handle of the hose. There are two arrows on the valve; make sure they are turned all the way to the right so that the valve cannot move anymore. Another place to check for clogs is in the hose that attaches to the base of the vacuum. Lean the vacuum all the way down to the floor and pull the hose from the base and check for blockages. The side of the hose that attaches to the main body of the vacuum also unattaches; make sure there is nothing blocking this pathway. The last place to check for clogs is in the tube on the main body of the vacuum. Click the red button that releases the tube from the main body. Check for clogs in the tube.
+	Squeeze the two tabs at the bottom of the nozzle on the back and pull the hose off. In the L-shaped plastic base, check to make sure all debris is cleared and there isn’t anything stuck that could cause the hose to cease suction. Next, check the hose itself. Feel along-side the hose to check for a blockage. If a blockage is present, use a tool to pull out the blockage. If there is no blockage in the hose, check the suction release valve at the handle of the hose. There are two arrows on the valve; make sure they are turned all the way to the right so that the valve cannot move anymore.
+
+	Another place to check for clogs is in the hose that attaches to the base of the vacuum. Lean the vacuum all the way down to the floor, pull the hose from the base, and check for blockages. The side of the hose that attaches to the main body of the vacuum also detaches; make sure there is nothing blocking this pathway.
+
+	The last place to check for clogs is in the tube on the main body of the vacuum. Click the red button that releases the tube from the main body. Check for clogs in the tube.

	=== Motor is broken ===

-	If there are no obstructions is any of the hoses, unclip the back hose from the body of the vacuum. If you cannot feel air being sucked into this compartment, check the filter. Take off the dirt bin by pressing the grey tabs that connect it to the main body of the vacuum. At the base of where the bin sits is the filter component. Put your hand over this component and turn on the vacuum. If you can feel air in the filter component, but not in the hose attachment in the rear of the vacuum body, the problem lies in the cyclone assembly. However, if you do not feel air coming from the filter, there is most likely a problem with the motor or fan and you will have to contact Shark.
+	If there are no obstructions in any of the hoses, unclip the back hose from the body of the vacuum. If you cannot feel air being sucked into this compartment, check the filter. Take off the dirt bin by pressing the grey tabs that connect it to the main body of the vacuum. At the base of where the bin sits is the filter component. Put your hand over this component and turn on the vacuum. If you can feel air in the filter component, but not in the hose attachment in the rear of the vacuum body, the problem lies in the cyclone assembly. However, if you do not feel air coming from the filter, there is most likely a problem with the motor or fan and you will have to contact Shark.

	=== Cyclone Assembly ===

-	If you can feel air coming from the filter but not the hose base, take the bin and press the grey tab at the top of the bin, releasing the latched cover. Pull the component in the top of the bin out. Open the component over the trash ~~or outdoors~~ and tap the top, where the tiny dirt particles will collect in the filter at the base. If you have access to compressed air (you can go to a gas station), blow air over the top to release the fine particles. Do not blow with your mouth as moisture can cause the cyclone assay to grow mold.
+	If you can feel air coming from the filter but not the hose base, take the bin and press the grey tab at the top of the bin, releasing the latched cover. Pull the component in the top of the bin out. Open the component over the trash, and tap the top, where the tiny dirt particles will collect in the filter at the base. If you have access to compressed air (you can go to a gas station), blow air over the top to release the fine particles. Do not blow with your mouth as moisture can cause the cyclone assay to grow mold.

Anglais

Titre de page

Titre affiché

Résumé

Troubleshooting for the Shark Navigator Lift-Away Pro—identified by the model number NV370.

Informations supplémentaires

[flag|student_wiki]

== Vacuum won't turn on ==

''The vacuum won’t start.''

=== Plugged in incorrectly ===

If the vacuum is not plugged into the outlet correctly, it will not turn on.  This is why it is important to check that the cord is completely plugged into the outlet.

=== Circuit breaker/fuse is tripped ===

Vacuums may also draw a lot of power when first turning on, so make sure that the breaker on the outlet hasn’t been tripped.  If the breaker has been tripped, simply press the reset button on the outlet.  If your outlet does not contain a reset button, simply locate your circuit breaker panel (usually located in the basement of most homes) to reset the outlet.

=== On switch isn't on ===

Simply checking that it may be on or off can help solve the problem. If the switch is off, turning the switch to “on” will easily solve the problem.

=== Motor Thermostat needs resetting ===

In order to reset the Motor Thermostat:

# Move the power button to the “O-Off” position
# Unplug the vacuum
# Check for a clogged hose or filter; unclog the hose and replace the filter
# Wait 45 minutes for the vacuum to cool; then plug in the vacuum
# Turn the power switch to the “I-On” position to start the vacuum
# If the vacuum still does not start, contact Customer Service at 1-800-798-7398

== Loss of suction when using the standing vacuum ==

''The vacuum is not picking up dirt and debris when being used.''

=== Dust cup full ===

If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty it. If your vacuum is still not picking up dirt after emptying the dust cup, keep reading for other options to fix the suction.

=== Blockage in the vacuum ===

If no dirt or debris is being sucked up by the vacuum, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct, stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup.

If that is not the case, check for a clog near the roller brush. First, lay the vacuum down.  Next, check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.

=== Filters need to be cleaned ===

If both your foam filter and felt filter have not been cleaned in the past month, this may be why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water runs clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace the filter.

=== ***Damaged/Deteriorating Hose*** ===

One of the most common reasons that the suction may be weaker than expected is a damaged or deteriorating hose. On most Shark vacuums, there are 2 hoses to check: the short hose between the main vacuum head and the base, and the hose between the handle and the wand. These hoses get old and start to crack and peel over time. Even if there is no obvious split in the hose, there could be micro cracks causing loss of suction. Luckily, these hoses are fairly inexpensive and are available on Amazon and directly from Shark.

=== Motor is going bad ===

Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time, a new motor costs as much as the vacuum itself and is not easy to replace. It may be time for a new vacuum.

== Roller brush malfunction ==

''The vacuum is starting, but the floor roller brush is not spinning.''

=== Vacuum on the wrong setting ===

If the vacuum does not know that the brush should be rolling, it will not function! Make sure that power switch is in position II: “Brush Roll On.” If the vacuum is not in this setting, the brush will not turn.

=== Blockage on the roller ===

Debris may have wrapped around the roller, stopping it from turning. This is a normal occurrence, commonly due to hair, but other string-like materials may be present as well. This is an easy fix. First, unplug the vacuum. Next, without needing to take anything apart, go through the bottom of the vacuum head with a pair of scissors, and carefully cut the debris. Pull anything out with your fingers. You may need to manually turn the roller to get to the debris on the other side. Repeat until all of the debris is clear.

=== Nozzle isn't fully attached ===

The nozzle needs to be completely attached so that the power can reach the brush. Even if the vacuum has suction, power may not be reaching the brush at the bottom. Simply push down on the handle when the vacuum head is on the floor to fully complete the connection. If you are still having difficulties with this, something may be blocking the connection. Clear out any debris and try again.

== Vacuum won't stand on it's own ==

=== The latch is broken ===

If the vacuum does not stand on its own, the latch may be broken. Call customer service to inquire about latch replacement options. When you buy the vacuum you have a 5 year warranty, so broken pieces are easily replaceable.

== Loss of nozzle suction ==

=== Clog in the hose ===

Squeeze the two tabs at the bottom of the nozzle on the back and pull the hose off. In the L-shaped plastic base, check to make sure all debris is cleared and there isn’t anything stuck that could cause the hose to cease suction. Next, check the hose itself. Feel along-side the hose to check for a blockage. If a blockage is present, use a tool to pull out the blockage. If there is no blockage in the hose, check the suction release valve at the handle of the hose. There are two arrows on the valve; make sure they are turned all the way to the right so that the valve cannot move anymore.

Another place to check for clogs is in the hose that attaches to the base of the vacuum. Lean the vacuum all the way down to the floor, pull the hose from the base, and check for blockages. The side of the hose that attaches to the main body of the vacuum also detaches; make sure there is nothing blocking this pathway.

The last place to check for clogs is in the tube on the main body of the vacuum. Click the red button that releases the tube from the main body. Check for clogs in the tube.

=== Motor is broken ===

If there are no obstructions in any of the hoses, unclip the back hose from the body of the vacuum. If you cannot feel air being sucked into this compartment, check the filter. Take off the dirt bin by pressing the grey tabs that connect it to the main body of the vacuum. At the base of where the bin sits is the filter component. Put your hand over this component and turn on the vacuum. If you can feel air in the filter component, but not in the hose attachment in the rear of the vacuum body, the problem lies in the cyclone assembly. However, if you do not feel air coming from the filter, there is most likely a problem with the motor or fan and you will have to contact Shark.

=== Cyclone Assembly ===

If you can feel air coming from the filter but not the hose base, take the bin and press the grey tab at the top of the bin, releasing the latched cover. Pull the component in the top of the bin out. Open the component over the trash, and tap the top, where the tiny dirt particles will collect in the filter at the base. If you have access to compressed air (you can go to a gas station), blow air over the top to release the fine particles. Do not blow with your mouth as moisture can cause the cyclone assay to grow mold.

Français

[flag|student_wiki]

[title|Diagnostic du Shark Navigator Lift-Away Pro]

[summary]Diagnostic du Shark Navigator Lift-Away Pro, identifiable au numéro de modèle NV370.[/summary]

== L'aspirateur ne s'allume pas ==

''L'aspirateur ne démarre pas''

=== Mauvais branchement ===

Si l'aspirateur n'est pas correctement branché dans la prise de courant, il ne se mettra pas en marche.  C'est pourquoi il est important de vérifier que le cordon est bien branché dans la prise.

=== Le disjoncteur/fusible est déclenché ===

Les aspirateurs peuvent également consommer beaucoup d'énergie lors de leur première mise en marche, assurez-vous donc que le disjoncteur de la prise de courant n'a pas été déclenché.  Si le disjoncteur a été déclenché, il suffit d'appuyer sur le bouton de réinitialisation de la prise.  Si votre prise de courant ne contient pas de bouton de réinitialisation, allez à votre tableau électrique (généralement situé au sous-sol dans la plupart des maisons) pour réinitialiser la prise de courant.

=== L'interrupteur "On" n'est pas allumé ===

Parfois, le simple fait de vérifier qu'il peut être activé ou désactivé peut aider à résoudre le problème. Si l'interrupteur est éteint, le fait de le mettre en marche permet de résoudre facilement le problème.

=== Le thermostat du moteur doit être réinitialisé ===

Afin de réinitialiser le thermostat du moteur :

# Déplacez le bouton d'alimentation sur la position "O-Off"
# Débranchez l'aspirateur
# Vérifiez si un tuyau ou un filtre est bouché ; débouchez le tuyau et remplacez le filtre
# Attendez 45 minutes que l'aspirateur refroidisse ; puis branchez l'aspirateur
# Mettez l'interrupteur en position "I-On" pour démarrer l'aspirateur
# Si l'aspiration ne démarre toujours pas, contactez le service clientèle au 1-800-798-7398

== Perte d'aspiration lors de l'utilisation de l'aspiration en position debout ==

''L'aspirateur ne ramasse pas la saleté et les débris quand je l'utilise''

=== Réservoir à poussière plein ===

Si le réservoir à poussière est trop plein, il n'y a pas de place pour la saleté lorsque vous passez l'aspirateur. Pour remédier à ce problème, retirez le réservoir à poussière et videz-le.  Si votre aspirateur ne ramasse toujours pas la saleté, continuez votre lecture afin de trouver d'autres solutions pour résoudre le problème d'aspiration.

=== Blocage dans l'aspirateur ===

Si l'aspirateur n'aspire ni saleté ni débris, il se peut que quelque chose bloque les conduits d'air. Vous pouvez vérifier à deux endroits s'il y a un blocage : le conduit d'air du réservoir à poussière et l'ouverture pour l'aspiration derrière le rouleau-brosse.  Pour vérifier si le conduit d'air du réservoir à poussière est obstrué, placez l'aspirateur à la verticale et retirez le réservoir à poussière.  Vous pouvez maintenant débrancher le tuyau super étirable et vérifier si le conduit d'air derrière le réservoir à poussière est bouché.  Si ce n'est pas le cas et que vous voulez vérifier s'il y a un blocage près de la brosse-rouleau, posez l'aspirateur.  Ensuite, vérifiez si l'ouverture derrière le rouleau-brosse est bouchée.  S'il y a des saletés, nettoyez l'ouverture avec des ciseaux, en coupant soigneusement toute saleté.

=== Les filtres doivent être nettoyés ===

Si ni votre filtre en mousse ni votre filtre en feutre n'ont été nettoyés au cours du dernier mois, cela peut expliquer pourquoi votre aspirateur a perdu de son efficacité.  Pour nettoyer les filtres en mousse et en feutre, retirez le réservoir à poussière et sortez les deux filtres qui se trouvent sur le dessus de la base du moteur.  Rincez les filtres à l'eau tiède jusqu'à ce que l'eau soit claire.  Laissez les filtres sécher complètement avant de les remettre dans l'aspirateur. Si votre aspirateur n'aspire toujours pas la saleté, vous devrez peut-être le remplacer.

=== ***Tuyau endommagé/dégradé*** ===

L'une des raisons les plus courantes pour lesquelles l'aspiration peut être plus faible que prévu est un tuyau endommagé ou détérioré. Sur la plupart des aspirateurs Shark, il y a deux tuyaux à vérifier. Le tuyau court entre la tête principale de l'aspirateur et la base, et le tuyau entre le manche et la baguette. Ces tuyaux vieillissent et commencent à se fissurer et à se décoller avec le temps. Même s'il n'y a pas de fissure évidente dans le tuyau, des micro-fissures peuvent provoquer une baisse de l'aspiration. Heureusement, ces tuyaux ne coûtent pas très cher et sont disponibles sur Amazon ou en vente directe chez Shark.

=== Moteur défaillant ===

Malheureusement, si aucune des autres solutions n'a fonctionné, votre moteur est défaillant.  La plupart du temps, un nouveau moteur coûte autant que l'aspirateur lui-même et il n'est pas facile de le remplacer.  Il est peut-être temps d'acheter un nouvel aspirateur.

== Dysfonctionnement de la brosse-rouleau ==

''L'aspirateur démarre, mais la brosse-rouleau au sol ne tourne pas.''

=== Mauvais réglage de l'aspirateur ===

Si l'aspirateur ne sait pas que la brosse doit rouler, il ne fonctionnera pas ! Assurez-vous que l'interrupteur d'alimentation est en position II : "Brush Roll On". Si l'aspirateur n'est pas dans cette position, la brosse ne tournera pas.

=== Blocage du rouleau ===

Des débris ont pu s'enrouler autour du rouleau, l'empêchant de tourner. C'est un phénomène normal, généralement dû aux cheveux, mais d'autres matériaux semblables à des ficelles peuvent également être présents. La solution est facile. Tout d'abord, débranchez l'aspirateur. Ensuite, sans rien démonter, faites passer une paire de ciseaux au fond de la tête de l'aspirateur et coupez soigneusement les débris. Retirez tout ce que vous pouvez avec vos doigts. Vous devrez peut-être tourner manuellement le rouleau pour atteindre les débris de l'autre côté. Répétez l'opération jusqu'à ce que tous les débris soient dégagés.

=== La buse n'est pas complètement fixée ===

La buse doit être complètement fixée pour que l'énergie puisse atteindre la brosse. Même si l'aspirateur aspire, il se peut que le courant n'atteigne pas la brosse en bas. Il suffit d'appuyer sur le manche lorsque la tête de l'aspirateur est au sol pour compléter le raccordement. Si vous avez encore des difficultés, il se peut que quelque chose bloque la connexion. Débarrassez-vous des débris et réessayez.

== L'aspirateur ne tient pas debout tout seul ==

=== Le loquet est cassé ===

Si l'aspirateur ne tient pas debout tout seul, le loquet peut être cassé. Appelez le service clientèle pour vous renseigner sur les possibilités de remplacement du loquet. Lors de l'achat de l'aspirateur, vous bénéficiez d'une garantie de 5 ans, les pièces cassées sont donc facilement remplaçables.

== Perte d'aspiration de la buse ==

=== Tuyau bouché ===

Serrez les deux languettes situées en bas de la buse à l'arrière et retirez le tuyau. Inspectez la base en plastique en forme de L, vérifiez que tous les débris sont dégagés et que rien ne fait obstacle à l'aspiration du tuyau. Ensuite, vérifiez le tuyau lui-même. Passez vos mains le long du tuyau pour vérifier s'il n'est pas obstrué et si oui, utilisez un outil pour le dégager. Si le tuyau n'est pas bouché, vérifiez la valve du réglage de l'aspiration au niveau de la poignée du tuyau. Il y a deux flèches sur la valve ; assurez-vous qu'elles sont tournées à fond vers la droite pour que la valve ne puisse plus bouger. Un autre endroit à vérifier est le tuyau qui s'attache à la base de l'aspirateur. Penchez l'aspirateur jusqu'au sol et tirez le tuyau de la base pour vérifier qu'il n'y a pas de blocage. Le côté du tuyau qui s'attache au corps principal de l'aspirateur se détache également ; assurez-vous que rien ne bloque ce passage. Le dernier endroit à vérifier est le tube du corps principal de l'aspirateur. Appuyez sur le bouton rouge qui libère le tube du corps principal. Vérifiez que rien ne bouche le tuyau.

=== Moteur cassé ===

Si aucun des tuyaux n'est bouché, déclipsez le tuyau arrière de l'aspirateur. Si vous ne sentez pas l'aspiration d'air dans ce compartiment, vérifiez le filtre. Retirez le bac à poussière en appuyant sur les languettes grises qui le fixent au corps principal de l'aspirateur. Le filtre se trouve à la base du bac. Mettez votre main sur ce composant et allumez l'aspirateur. Si vous pouvez sentir de l'air dans le filtre, mais pas dans le tuyau à l'arrière de l'aspirateur, le problème se situe au niveau de l'assemblage du cyclone. Cependant, si vous ne sentez pas l'air sortir du filtre, il y a très probablement un problème avec le moteur ou le ventilateur et vous devrez contacter Shark.

=== Assemblage cyclone ===

Si vous sentez de l'air sortir du filtre mais pas de la base du tuyau, prenez le bac et appuyez sur la languette grise en haut du bac, pour déverrouiller le couvercle. Retirez la pièce située en haut du bac. Ouvrez-la au-dessus d'une poubelle ou à l'extérieur et tapez sur le dessus, là où les minuscules particules de saleté s'accumulent dans le filtre. Si vous avez accès à de l'air comprimé (vous pouvez aller dans une station-service), soufflez de l'air par le haut pour nettoyer les fines particules. Ne soufflez pas avec la bouche, car l'humidité peut provoquer la formation de moisissures.