Device does not turn on
Device is unresponsive and shows no sign of powering on.
Battery is Bad
If the device is not charging it could be a bad battery. This can happen over time with use of your tablet, and you may need to replace the battery. Please refer to our Remplacement de la batterie du Samsung Galaxy Note Pro 12.2.
Charging Port Replacement
If you are having trouble charging your device but feel the problem is not with the battery, you may need to replace the charging port. This component may become loose with use. Please refer to the Remplacement du port USB du Samsung Galaxy Note Pro 12.2.
Distorted Audio
The device appears to be working, but audio unclear.
Headphone Jack Replacement
If the audio is distorted when you plug in your headphones, try using different headphones. If the problem persists, this could be caused by a loose headphone jack. Please refer to the Remplacement de la prise audio du Samsung Galaxy Note Pro 12.2.
Speaker Replacement
If the audio is distorted when played directly from device, make sure that your hands or other objects are not blocking the speakers themselves. If the probelem presists you may need to replace the speakers in your device. Please refer to the Remplacement des haut-parleurs du Samsung Galaxy Note Pro 12.2.
SD Card won't read
Device won't read SD Card when inserted into port.
SD Card Replacement
If your SD Card is inserted into the device but is not being read, you may need to replace the SD Port in your device. Please refer to the Remplacement du port SD du Samsung Galaxy Note Pro 12.2.
7 commentaires
my note pro cannot start
Khanh Tran - Réponse
My screen be flickering and it takes a long time to charge and when I try to turn it on it doesn’t turn on completely
luisrendon678 - Réponse
Was there a fix for this issue mine flickers and wont completely turn on unless its plugged in?
tertle27 -
My Samsung galaxy note pro sm-p901 troubleshoting as it is flickering and simple card signal on and off when connected to data.
abdullahigantsa - Réponse
Did you ever find a fix for this???
S. Zerbe - Réponse