If your Xbox One shows no signs of life, try the following solutions (roughly in order from easiest to hardest). If your Xbox briefly turns on but then shuts itself off without warning, see the Xbox One Turns Itself Off wiki instead.
Device Not Plugged In
Check to make sure that the power supply is plugged into a power outlet, and that the other end is properly plugged into the Xbox One.
No Display Detected
If the ‘Xbox’ light on the front of the console is lit, it won't start up unless it detects a working display. Check your HDMI cable connection. Try switching cables or ports on your TV.
Bad Power Outlet
If your Xbox still doesn’t turn on, try plugging directly into a different power outlet, and not through a surge protector.
Internal Power Supply Breaker Tripped
Because the console has a built-in surge protector, you should not connect it to an external surge protector. If you connect the console to another surge protector, the console cannot reach the full power needed for optimal performance.
To reset the internal power supply, follow these steps:
- Unplug the power cord from the console.
- Wait 10 seconds.
- Plug the cord back into the console, and then press the Xbox button on the front of the console.
If the console turns on, the internal power reset worked. Repeat this step in the future if the problem happens again.
Bad Power Supply
If the power outlet is providing power but the console still does not turn on, the power supply itself may be the issue. Check the light on the power supply; if the light is solid white or orange, then the power supply is working properly. If there is no light, unplug the power supply and let it cool for 20 minutes, then try plugging it back in. If it still does not light up, replace the power supply.
Bad Motherboard
If you observe any visible damage, such as burns or components that appear to be physically damaged, the affected board likely needs to be replaced. Unfortunately, you will need to replace both the Motherboard and the Disk Drive, as the two are paired components.
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44 commentaires
Fan is not working
Redmon - Réponse Partager
My Xbox light turns on for a split second then turns off any one have a solution for this? We have checked the cord which then it worked for a second then stoped working nothing is nocked off the bored but can’t find the problem
Brantly - Réponse Partager
This happened to me and I found this post that worked for me. “If you have anything like an external hard drive unplug the usb from the xbox one x. Make sure to follow Microsoft's other steps then press power button it should turn on the. After power is on plug external hard drive in immediately while the system is booting up. Fixed my issue and I haven't had a problem since doing this everytime.”
Nate - Réponse Partager
Thank you for the recommendation I will try to recreate what you have said here and hope it works sincerely Derpy
Brantly - Réponse Partager
My xbox just shut off..tried the reset, nothing.
My external comes on and the box is getting power. Refuses to come on.
farleysimportdesigns - Réponse Partager