Introduction
Follow the steps in this guide to remove, transfer, and/or replace the earpiece speaker and front sensor assembly in your iPhone XS. This assembly includes the earpiece speaker, microphone, ambient light sensor, flood illuminator, and proximity sensor.
This assembly is paired to your individual iPhone from the factory, so you must transfer it from your old display to your new one during any display replacement.
The flood illuminator forms part of the biometric Face ID security feature, and Face ID functions will fail if the original component is damaged or incorrectly installed. Replacing it with a new part will also cause Face ID to fail, so take extra care not to damage any of these components during this procedure. If damaged, only Apple can restore Face ID function.
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Power off your iPhone before beginning disassembly.
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Remove the two 6.9 mm-long pentalobe screws at the bottom edge of the iPhone.
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Use a hairdryer or heat gun or prepare an iOpener and apply it to the lower edge of the iPhone for about a minute in order to soften up the adhesive underneath.
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Hold onto your iPhone securely and close the handle of the iSclack to slightly separate the screen from the rear case of the phone.
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Insert an opening pick into the gap under the display on the lower edge of the iPhone.
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Skip the next two steps.
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Open the iPhone by swinging the display up from the left side, like the back cover of a book.
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Lean the display against something to keep it propped up while you're working on the phone.
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Remove five screws securing the logic board connector bracket, of the following lengths:
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Three 1.0 mm Y000 screws
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One 1.3 mm Y000 screw
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One 3.7 mm Phillips screw
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Use a spudger or fingernail to pry the digitizer cable connector up from its socket.
Reassembly: reconnecting the press connectors upon reassembly was so hard, even for the ones not seated in a recessed location !! It took me two days to get them reconnected. What helped me was to shine bright lights on all sides of the iPhone and then hold the iPhone vertically like a book and press it in that way. They are now all in, but the touchscreen functionality has disappeared :( so I will need to reconnect that one.
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Carefully lift the cable until the adhesive separates.
Will replacing camera and sensors fix damaged face I'd
No, FaceID will be disabled because the original sensors are paired with the logic board.
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On the back of the display assembly, peel back and remove any tape covering the hidden screw at the lower right corner of the speaker housing.
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Remove the three Y000 screws securing the speaker/sensor assembly:
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One 1.3 mm screw
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One 1.4 mm screw
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One 1.9 mm screw
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Use a hairdryer or heat gun or prepare an iOpener and apply it to the top front of the display for about a minute, in order to soften the adhesive securing the sensors.
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Carefully slide the edge of an opening pick underneath the flex cable below the microphone.
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Twist gently to separate the microphone, while being careful not to strain or damage the flex cable.
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If needed, use the point of the spudger to finish separating the microphone from its notch in the front panel. If the microphone remains difficult to separate, apply more heat.
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If you successfully removed the entire ambient light sensor, as shown in the first photo, continue to the next step below.
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If the white diffuser strip detached and remains embedded in the display, as shown in the second photo, you will need to carefully lever it out along the top edge using a thin blade or pry tool. Re-applying heat first may make this task a bit easier.
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Remove the earpiece speaker and front sensor assembly.
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Proximity sensor
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Flood illuminator
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The module must be positioned so that these components are not obstructed by any adhesive.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
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12 commentaires
My iPhone xs face I'd isnt working . Can changing front cameras and sensors will fix it ,
no, cameras are not part of the prox module located on the display itself. you have to switch the prox module from the old display to the new one, the bundle of prox sensor, ambient light sensor, receiver, top mic and face id module. or run repaircal on new display assembly with NEW prox module etc OR ELSE face ID won’t work
nand26 -
My iPhone XS’s Face ID stopped working yesterday suddenly. I tried all the standard stuff like resetting Face ID and restore, so it’s definitely a hardware problem.
When trying to set up Face ID, the phone detects a face but always says to move the phone up or down. Likewise, in selfie portrait mode in the camera, it keeps saying move farther away.
So if I were to change the front sensor assembly, it wouldn’t work anyway?
Hi Daniel,
You are correct. FaceID hardware is paired to the logic board—replacing the hardware will disable FaceID.
Can you tell how to make face id still work after changed this part ?
Hello,
Please can you explain so we all understand the connection of replacing the earphiece speaker on this way and Face ID function? Will it work or not! What is confusing is that face id projector is on another flex, below battery…but I don’t understand what part that face id is using is on this new part you replaced. Face ID is on both flex or how is working. Why simply replacing this earphiece with new flex will cause faliure in face ID. Please explain!!!! Thank’s
Hi Kobra,
The flood illuminator on the earpiece speaker module is paired with the logic board and will cause Face ID to not work if it is replaced.
Hi, If I replace iPhone XS Earpiece Speaker with this new one, my FaceID will stop working? please clarify.
The flood illuminator on the earpiece speaker module is paired with the logic board and will cause Face ID to not work if it is replaced.
hi, i need to replace the display and ear speaker on my iphone xs. replacing ear speaker and display will make face id still working? sorry but i am little confused. just wanna make sure if i buy display and ear speaker replacement am i all set?
Face ID stopped working after iphone XS was under water, and now letter "y" not working any ideas please on what do do....