Can you tell us what operating system is in the device? I'm suspecting Win 10, but that's one thing we need to know. Also, what is the history on the device? Has it ever been dropped, wet, etc. Does this happen no matter which wifi you try to access or only on certain ones? What you're describing, sounds to me like a virus is potentially impacting your internet connectivity.
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Can you tell us what operating system is in the device? I'm suspecting Win 10, but that's one thing we need to know. Also, what is the history on the device? Has it ever been dropped, wet, etc. Does this happen no matter which wifi you try to access or only on certain ones? What you're describing, sounds to me like a virus is potentially impacting your internet connectivity. Also, seeing your other two questions, I would suggest combining those and inserting the relevant device history.
Hi @donnelle !
Can you tell us what operating system is in the device? I'm suspecting Win 10, but that's one thing we need to know. Also, what is the history on the device? Has it ever been dropped, wet, etc. Does this happen no matter which wifi you try to access or only on certain ones? What you're describing, sounds to me like a virus is potentially impacting your internet connectivity.