Contribution d'origine par : Anja Napiloy

Titre:

Why can't I reset my laptop?

Texte:

So, I tried to reset my laptop but it hanged and I shut it down. After a few days and then weeks the blue screen was the only visible one. Worst of all, when I try to reset it it says there's a problem with it. Please help.

And yes, maybe a virus came with the windows 10 pro code activation.

Appareil:

Dell Inspiron 13-7352

Statut:

open