Version actuelle par : John Ogilvie

Titre:

Dell Inspiron 7737 not charging, motherboard short?

Texte:

Appareil:

Dell Inspiron 17-7746

Statut:

open

Modifié par : John Ogilvie

Titre:

Dell Inspiron 7737 not charging, motherboard short?

Texte:

Appareil:

Dell Inspiron 17-7746

Statut:

open

Contribution d'origine par : John Ogilvie

Titre:

Dell Inspiron 7737 not charging, motherboard short?

Texte:

Hi folks,

As above, I have a Dell Inspirion 7737 that detects when the charging cable is plugged in but will not charge any battery.

Failed attempts to fix so far;

* Bought new dell battery
* Flashed bios to latest A17
* Windows fully updated
* Uninstalled the AC drivers, rebooted with and without battery/AC etc
* Tried Dells driver update tool, nothing of note
* Bios showing AC adaptor as unknown (same for 2 different chargers) and battery shows as working normally

I think it’s possibly a motherboard fault as there looks to be a shorted capacitor (P 110) near the charge port area [see attached].   Any ideas if this could be the culprit?

Any advise would be much appreciated :)

JohnO

[image|2359878]

Appareil:

Dell Inspiron 17-7746

Statut:

open