Ben Rounseville

The two mouse buttons on my laptop aren't jammed but when I click on something it doesn't respond. The touch pad above the...

The two mouse buttons on my laptop aren't jammed but when I click on something it doesn't respond. The touch pad above the...

Ever since I got my Toshiba Satellite C55-C5241 it keeps overheating. I live in South Carolina and use it outside often so...

Make sure there's nothing near the laptop blocking the vents on the side so the heat emitted isn't trapped. The fan or vents could be dusty and trap more heat in the device , causing it to overheat. Or it is possible the fan is broken and needs to be replaced. Check out the fan replacement guide for more information on how to remove it. Hope this helps!

To start make sure the battery is completely secured just to be safe. The batteries on this laptop are tricky and sometimes require more then just "popping them in." Try following the battery replacement guide on the device home page to make sure it fits in properly. Try plugging the laptop in to charge and leave it for a couple hours. After that try turning it on by holding the start button. If that did not work then check the charger. If you have another charger try that as well, or if you have another device that the laptop charger fits into, try that as well. If none of these solutions helped the battery may need to be replaced. Try the troubleshooting page to help narrow the problem down. Troubleshooting page link: Satellite C55-C5241 Troubleshooting