The power cord may be damaged or have slipped out of the wall. Examine your cord for any fraying, especially near the device and near the end of the cord. Check the plug in for a secure connection.

If the player does not turn on, the Power Supply Board may be damaged. Check the fuses on the Power Supply Board. Also, check for any damage to the Power Supply Board. Power board replacement guide

The remote does not turn on the device, change input settings, or make any selections.

If the remote is physically damaged it may need to be replaced.

The batteries in the remote control might be faulty or dead. To fix this problem replace the batteries with new ones.

Settings may be wrong on the TV, or Blu-ray player.

If the remote doesn't work with the DVD player the Mode settings on the TV might need to be changed. If this doesn't work read the manufacturer's device guide for your universal remote for further instructions.

The device will not read or play discs.

The optical lens is what reads the DVD in order to play it. If the optical lens is broken or defective, replace it with this guide. Optical Drive Replacement Guide

If the optical lens is dirty the device will not be able to play DVDs. To clean the optical lens, follow this guide Cleaning the Optical Drive.

Device will shut off randomly or display an over heating error message.

Players will over heat due to the build up of dust in the cooling fan or vent. Use a can of compressed air to blow the dust out.

The motherboard is where all the DVD players main parts are connected to one another. If the player does not turn on or respond there is a chance the motherboard needs replacement. Motherboard replacement guide

The device is having issues connecting to BD Live.

This feature may no longer be available. If the content has been discontinued, a network connection error will occur.

Failure to connect a USB flash drive for storage of BD live content may result in an error message.

If the WiFi antenna is broken, the Blu-ray player will not connect to the internet. If the antenna is visibly broken it will need replacement. To replace it follow this guide Antenna replacement guide