Aller au contenu principal

Blue, red or white 11" Dell Inspiron 11-3162 released on February 16, 2016.

13 questions Voir tout

Why wont my screen turn on?

When I turn on my laptop the screen will not turn on and stays black.

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 0
1 commentaire

Have you dropped or damaged your laptop in any way?

par

Ajouter un commentaire

1 Réponse

Solution retenue

First check and see if your battery is dead and if it is plug in your charger and see if the screen turns on. Having a dead battery can cause the screen to not turn on. Another solution is to do the built-in LCD self-test:

· Turn the computer off.

· Press and hold the D key while pressing the power button. This will start the Laptop LCS BIST.

· The screen will start flashing with colors. Take note of any lines, distortion, or any other video issues.

· The laptop will restart when the test is finished.

For more information and solutions check out the troubleshooting page at Dell Inspiron 11-3162 Troubleshooting.

Cette réponse est-elle utile ?

Indice 2

1 commentaire:

I have same issue. LCD test is fine. Shut down and pulled the battery then power button again. It will show the windows is starting up image but then goes black. If I reboot in safe mode the screen comes up. I turned the hardware excellerator down but did not resolve upon reboot into normal mode.

par

Ajouter un commentaire

Ajouter une réponse

Dominic DeLong sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 1

30 derniers jours : 3

Total : 3,586