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Version actuelle par : jayeff

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Hi @uaau ,
Does the laptop show that it is charging?
If so, try a full power refresh and check if that resolves the problem.
Disconnect the charger if connected and then open the laptop and disconnect the main battery from the motherboard. You only have to disconnect it, not remove it.
-Here’s the [https://dl.dell.com/topicspdf/inspiron-15-7559-laptop_service-manual_en-us.pdf|owner manual] for the laptop. Go to p.16 to view the necessary pre-requisite steps and then the procedure for how to do this.
+Here’s the [link|https://dl.dell.com/topicspdf/inspiron-15-7559-laptop_service-manual_en-us.pdf|owner manual] for the laptop. Go to p.16 to view the necessary pre-requisite steps and then the procedure for how to do this.
Next disconnect the coin cell RTC (Real Time Clock) battery from the motherboard. (see p.48 of the manual)
-Press and hold the laptop’s Power On/Off button for a ''full 30 seconds'' and then release it.
+''Press and hold'' the laptop’s Power On/Off button for a ''full 30 seconds'' and then release it.
Reverse the above steps to re-assemble the laptop.
Connect the charger to the laptop and try turning it on and check.

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Contribution d'origine par : jayeff

Texte:

Hi @uaau ,

Does the laptop show that it is charging?

If so, try a full power refresh and check if that resolves the problem.

Disconnect the charger if connected and then open the laptop and disconnect the main battery from the motherboard. You only have to disconnect it, not remove it.

Here’s the [https://dl.dell.com/topicspdf/inspiron-15-7559-laptop_service-manual_en-us.pdf|owner manual] for the laptop. Go to p.16 to view the necessary pre-requisite steps and then the procedure for how to do this.

Next disconnect the coin cell RTC (Real Time Clock) battery from the motherboard. (see p.48 of the manual)

Press and hold the laptop’s Power On/Off button for a ''full 30 seconds'' and then release it.

Reverse the above steps to re-assemble the laptop.

Connect the charger to the laptop and try turning it on and check.

Statut:

open