Pressing the bezel near the camera and then it works, seems to suggest that it could a connection problem with the camera or the camera module perhaps.
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Here's the [https://dl.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15r-5537_owner%27s%20manual_en-us.pdf|owner manual] for the laptop.
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Here's the [link|https://dl.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15r-5537_owner%27s%20manual_en-us.pdf|owner manual] for the laptop.
Go to p.65 to view the procedure to remove/replace the camera module. This will at least allow you to check if there's a problem with the connection or perhaps the module.
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If you think that it may be the module, search online for [https://www.parts-people.com/index.php?action=item&id=13840|Y3PX8] to find suppliers that suit you best. (supplier example only so that you can verify that this is compatible with your model)
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If you think that it may be the module, search online for [link|https://www.parts-people.com/index.php?action=item&id=13840|Y3PX8] to find suppliers that suit you best. (supplier example only so that you can verify that this part number is compatible with your model)
Hi @fabiodesalles
Pressing the bezel near the camera and then it works, seems to suggest that it could a connection problem with the camera or the camera module perhaps.
Here's the [https://dl.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15r-5537_owner%27s%20manual_en-us.pdf|owner manual] for the laptop.
Go to p.65 to view the procedure to remove/replace the camera module. This will at least allow you to check if there's a problem with the connection or perhaps the module.
If you think that it may be the module, search online for [https://www.parts-people.com/index.php?action=item&id=13840|Y3PX8] to find suppliers that suit you best. (supplier example only so that you can verify that this is compatible with your model)