Accédez rapidement aux tutoriels, aux pièces et aux réponses correspondant à vos appareils
Rep: 49
2
1
I charge my alta a good hour and the battery icon shows fully charged. When I disconnect it from the charger the power shuts off completely.
Cette question est-elle utile ?
Rep: 101,8k
8
180
359
tairaadams, Check the 1st link below for suggested answers to your Fitbit Alta's issue. should be under warranty or even if not contact fitbit(2nd link) and request a replacement on this new of watch. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
Cette réponse est-elle utile ?
Dernières 24 heures : 0
7 derniers jours : 2
30 derniers jours : 7
Total : 6,321
4 commentaires
I have the same problem too! did you come right? any suggestions please?
par Maxine Lindley
I have a same problem too.
par SUSHMA PAMNANI
I have this problem too and since it's out of warranty fitbit have advised it cant be fixed. They dont seem to last very long. I was offered a discount on a new one but if they all break down in a relatively short period it just sounds like a waste of money/a good way for fitbit to sell more trackers
par caroline.beggan
I have the same problem. If it's outside the 1 year warranty all they offer is a 25% off discount towards a new one. Since I had bought the new Alta HR to update my Alta and it came DOA and I had to send that back I'm kind of peeved at Fitbit right about now.
par Cat Logan