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Repair guides and disassembly information for HP's Envy line of laptops.

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My laptop has over heated and won’t turn on.

I was working on homework and attending zoom lectures from about 1-4. It was plugged in while I was working, but this was a normal day for me. I had done nothing out of the ordinary with my laptop. When I went back to my laptop to watch a movie at around 8, it was hot and would not turn on. It had not been hot at all previously during the day. I have unplugged the laptop and am letting it sit open in hopes that it will cool down. I left it like this for about an hour, but it does not seem to have worked and the laptop is still hot. I am going to leave it like this overnight, but most of my classes are online due to covid, and I have a lot of resources kept on my laptop that I do not want to lose.

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Which model is it? Look on the label on the underside. ? If it is still hot then that heat must be from the battery. What you should do is take the battery out.

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Hello,

You may do these trials:

Firstly, check the heat sink to see if it is loose or not working properly.

Secondly, you’d better put the laptop on a flat and hard surface, so that heat can be dissipated better.

Thirdly, check the battery and change the unhealthy one.

If you are not a pro, you can take the laptop to a professional staff to take it apart to check the components.

You are suggested to recover the important data in advance to ensure data security.

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