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Constant Overheating of the device

The laptop consistently overheats after using it for a duration of time.

Laptop Has a Faulty Cooling System

The first and most important thing you need to do when your laptop is overheating is to clean the fan(s) that provide(s) cooling to the CPU and graphics card. Over time, they build up layers of dust and dirt that slow them down and block airflow.

Not Receiving Proper Airflow

Uneven surfaces disrupt proper airflow from your device. Simply using the devise on a flat surface such as a desk or tray will fix this issue.

Screen is unresponsive or freezing

Anything being clicked is not properly working or nothing can even be clicked at all. The mouse cursor might not even be able to move along the screen.

Overloaded Processor

Wait. Give the computer a few minutes to process. Sometimes a computer may appear to be frozen, but it is just slow or busy processing a complex task.

Computer Not Properly Responding

See if the computer can respond to anything by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off. If nothing happens, the computer is deadlocked, and you must reboot the computer.

Audio is distorted or not outputting sound

Volume is high enough, but can't hear anything coming from the laptop. Sound is coming out scratchy and unclear

Outdated Sound Driver

To easily and quickly update the sound driver, you could adopt a professional driver update utility tool such as Driver Talent, which has a fantastic reputation for offering the safest and fastest way to update drivers. It enables you to download and install the most compatible sound driver for your computer in 2 minutes.

Audio Enhancement Enabled

Try disabling the audio enhancements and check if that helps.

a. Type sound by clicking the Start button, and clicking Control Panel. In the search box, type sound, and then click Sound.

b. On the Playback tab, click Speakers, and then click Properties.

c. Click the Enhancements tab, and then select the Disable all enhancements check box.

Computer going to black or blank screen upon startup

''Computer does not go to the proper place when started."

Inactivated Display Detection

Many times it could happen that Windows 10 is just not detecting the display. Using your keyboard, you can use the Windows key + Ctrl + Shift + B keyboard shortcut to wake up your display.

Faulty Software

If your laptop won't actually boot into Windows, the screen may not be the issue. If it remains completely black upon booting the computer, the problem may lie with your BIOS or Windows installation. Test this by plugging your laptop into an external monitor. If the external monitor is also black or blank, chances are your problem isn't a black screen, but an issue with your software.

Having trouble connecting to wireless networks

Cannot connect to the internet or my Bluetooth device

Wireless Connection Not Strong Enough

If your wireless network uses a modem and a router, try connecting your computer directly to the modem. Simply unplug the Ethernet cable from your router and plug it into an Ethernet port in your computer or laptop.

If you can connect to the Internet, then the problem is probably caused by your router's configurations. If not, you may be experiencing a more complex problem.

Unresponsive Modem

A lot of times the modem just needs to be restarted. Disconnect the modem and router from power and wait at least 30 seconds before restoring power to both.

Ryan McCarthy

Membre depuis le 03/15/18

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UMass Dartmouth, Team S8-G2, Valliere Spring 2018 Membre de l'équipe UMass Dartmouth, Team S8-G2, Valliere Spring 2018

UMASSD-VALLIERE-S18S8G2

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