Sony Cyber-shot DSC-W510 Troubleshooting

No matter what you do, you can not get your camera to power on.

Before diving too far into the inside of your camera, be sure that you press and hold the power button for at least 5 seconds. Sometimes it takes a while for the camera to fully power on.

If your camera will not turn on, the battery may need to be charged. Plug in your charging cable to the camera (be sure the charging port is clean), and leave it for at least 10 minutes. If your camera still will not turn on, your battery may need to be replaced. This can be done by following the Remplacement de la batterie du Sony Cyber-shot DSC-W510 guide.

Even when the camera is on, the screen is blank or appears dark.

Be sure that the power light is on. In addition, make sure the battery is fully charged and is inserted properly.

Make sure the lens is open.

The settings may be the cause of the blank screen. For instructions on how to set the camera back to factory settings, visit Sony's webpage.

If you have tried the above steps and your screen is still not displaying anything, it is possible that you have a bad display. In this case the display may need to be replaced. This can be done by following the Remplacement de l'écran LCD du Sony Cyber-shot DSC-W510 guide.

This is a common problem when the camera lens doesn’t retract from the extended position. This is usually caused by dropping the camera, a sudden powering down, or dirt getting inside of the device.

Try replacing the battery and turning the camera back on.

Reset your camera back to its factory settings by holding down the power button for 15 seconds, then release. Reinsert the camera’s battery then turn it back on.

If you’ve tried all of the necessary steps and your camera lens is still stuck, your lens may need to be replaced. To do this, follow the Remplacement du zoom du Sony Cyber-shot DSC-W510 guide.

There is no sound coming from the camera.

Your sound may be muted. To unmute, go into the camera’s settings and select unmute.

If the sound is not muted and is of reasonable volume, you may have a bad speaker. This requires replacement.

Photos are not coming out as desired.

Hazy and dim images are most commonly due to taking pictures with no flash when it is necessary. Generally, flash is set to “auto”, however if it is not then go into the settings and manually set the flash to “on”.

If all flash settings have been manually turned on and it is still not working, then you may need a replacement flash bulb.