A 20 MP super zoom bridge camera from Sony. It features GPS, NFC, Wifi and a 1200 mm lens.

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E62:10 title on the screen

What causes the problem with this title on the screen? Is ti the stabilizer? If i tare it apart to the lense it wont go back easy i think;) maybee something elese causes the error mark?

Répondez à cette question J'ai le même problème

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Hi,  You can find error messages at https://www.sony.com.au/electronics/supp.... Errors E:62 are linked to stabilisator errors. I have had the same and this is a very well known problem for thousands of users with a lot of Sony camera's. Read http://sony-e-62-10.tk/ to learn more. A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfD.... I would advice taking contact with the support service of Sony and keeping us posted.

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I have the same problem in HX400.

Some service in my country(Poland) claim that this is damaged ribbon tape wire in stabilisation mechanism This tape should be exchanged. cost 350 PLN =~ 100$.

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Hi, Thank you for your comment. Indeed, some video's on the Internet show a damaged ribbon tape wire, but I also read that most service centers simply change the complete lens block then, which makes the price around 300€ - more or less the price of a new device. I also don't understand why the workaround procedure makes the stabilizer work again...?? ... and anyway as seen the number of strictly similar cases (and the proportion thereof) this is definitely not a normal situation.


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