The device turns off automatically after every quarter of an hour.
Why does the device shut down automatically after every quarter of an hour?
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@mahmoudibr13858 could e a power issue or it could be a thermal issue as well as many other reasons. You are not telling us what OS you are using or what you are doing while it shuts down. I would start off and run the Event Viewer and review the error logs. See if that tells you more. If you are using Windows, do this to view your logs:
- Press the Windows key + R to open the Run window
- Type eventvwr and click OK
- Expand the Windows Logs menu
- Select the type of log you want to view, such as Application, Security, Setup, System, or Forwarded Events
- Click on an event log to view the recorded events
Let us know what you find out.
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If Win10 is installed, check that the auto shutdown timer hasn't been activated.
Here are two links that may help.
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