ACER Aspire V5-571P-6609 Troubleshooting

The Keys of the laptop won't respond, sometimes double type characters, stick or appear to be broken or missing.

Keys are continuing to add unwanted characters as if pressed for an extended period of time or will not respond when pressed. Use a can of compressed air under keys to potentially remove large obstructions. If this fails gently pop keys out of their seating and gently wipe the underside of the key and the keyboard underneath it with a cotton swab and isopropyl alcohol.

If the keyboard fails to respond after cleaning, or there are keys missing, then the keyboard will have to be replaced. Please refer to this guide.

If the laptop's touchscreen is not responding.

If the laptop's power is low, some functions, like the touchscreen, won't respond. Will be fixed by charging the laptop.

If the Display is visibly damaged the touchscreen may not work as intended. Please refer to this guide.

Touchpad does not move cursor or act when clicked.

It is possible that the touchpad was changed in the Windows settings. Follow this list to try and fix the problem:

First, restart the system. It might assist the touchpad with responding once again.

Adjust the touchpad sensitivity in your system settings, they may be too low or high.

Disable tap-to-click from the system settings.

Remove any other devices that are connected (except for the power cord).

Finally, if possible, disable and re-enable your touchpad.

Re-install the touchpad drivers. It is possible to download and install the drivers from the official [Acer Drivers and Manuals] page.

As a last resort, restore Windows to the newest version, which would allow the computer to restore its operating system.

If all else fails, the touchpad can be replaced by following this guide.

If the laptop is not holding a charge or not recharging.

Attempt to charge from a different electrical socket, in case there is a fault with that socket.

Attempt to charge with a different power cord, in case there is a problem with that cord.

If the battery does not charge or has a significantly decreased battery life, please refer to this guide for replacement.

If the fan is consistently making more noise than normal.

If the fan for your Acer Aspire v5 571P-6609 is making much more noise than usual, you can either use a small handheld vacuum on the gentle setting or a small can of compressed air to help rid the fan of dust, as demonstrated here.

The more of a computer's resources are in use, the more heat it will produce which requires higher fan speeds to cool. Reducing the number of programs and applications running on your laptop could reduce fan noise.

Alternatively, you can upgrade your fan to handle a greater load. See [this guide] to replace your fan.

Alternatively, your fan may be compensating for improper ventilation. It is best to set laptops on flat, clear surfaces that will not block the vents.

The display on your laptop is not showing anything, and you know the computer is turned on.

If you have any external devices connected to the laptop, unplug them.

Restarting the laptop's graphics driver with Windows key + Ctrl + Shift + B.

If you still have a black screen, then you will need to follow a more thorough troubleshooting process.

If your laptop is experiencing sluggish performance or hang-ups when using multiple applications.

Disable or even uninstall any programs that you do not need or are not currently using. Many programs and applications will run in the background, using up memory, even when you don't need them.

Your system might simply need more RAM to run. See this guide to upgrade your RAM.