Mouse is Not Working
Your mouse is working on one device but not others.
Mouse is in wrong port
- Make sure your mouse is properly connected to the right port
Mouse is damaged
- You may need to replace the mouse cord or replace the mouse
Mouse Driver is Not Working
Your mouse’s driver is out of date.
Windows 10
- Go to Device Manager
- Go to Mouse and Pointing Devices
- Find the mouse and double click it
- Go to the drivers tab and click update driver
- Go to ipictek.com and select the latest driver
Mouse Pointer does not move smoothly
If your mouse is not moving smoothly, you should try -
- clean the bottom of your mouse
- Clean the surface or mousepad or replace the mousepad
Mouse Pointer moves too quickly or too slowly
If your mouse is moving too quickly or too slowly for your liking, it is most likely a setting error.
Windows 10
- Open Control Panel -> Mouse -> Pointing Devices -> Set mouse speed.
- Increase or decrease the speed and see if the problem continues.
Mac OS
- Open System Preferences -> Mouse -> Tracking Speed.
- Increase or decrease the speed and see if the problem continues.
Mouse scrolls too quickly or too slowly
If your mouse is scrolling up and down the page too quickly or too slowly for your liking, it is most likely a setting error.
Mac OS
- Open System Preferences -> Mouse -> Scrolling Speed.
Mouse double click feature not working correctly
If your mouse is failing to open folders via double clicking, there are a few solutions to try.
Windows 10
- Open Control Panel -> Mouse -> Pointing Devices -> Set mouse double click speed.
- Try decreasing the speed and see if the problem continues.
Mac OS
- Open System Preferences -> Mouse -> Double Click Speed.
- Try decreasing the speed and see if the problem continues.
Équipe
University of North Texas, Team S1-G3, Friess Fall 2019 Membre de l'équipe University of North Texas, Team S1-G3, Friess Fall 2019
UNT-FRIESS-F19S1G3
3 membres
38 tutoriels rédigés
11 commentaires
help! My computer wont let me run the driver or software that you have on the site.
the model number T18/PC257A It came with a disc but dont have a disc drive on my laptop.
Zanghi Mark - Réponse
I actually tried all of them just to see. Some of them I could install the program but the others, like the one I need, wont even run.
Zanghi Mark - Réponse
Hello, I would suggest calling Pictek support at +1 518 300 1480 or emailing support@ipictek.com for help with driver support for the Pictek Gaming Mouse.
Addison - Réponse
Mouse’s optical sensor randomly stopped working, unplugging and plugging back in doesn’t help.
AidenDaMep - Réponse
I’ve had this mouse for about 7 months and sometimes the mouse just stops driving but still registers clicks? I’m using a MacBook Air OS.
F F - Réponse
I can’t get this thing to stop moving the cursor while its floating can someone plz help me?
Amanuel Yilma - Réponse
Hello! I have the PC257A (T18) Gaming Mouse, and all of the proper drivers are installed according to your site. However, notably, the program to customize the mouse seems to be unable to customize the lights in the mouse. It is connecting, and I can (and have) remapped the buttons and changed the DPI settings successfully, it’s just the lighting settings that aren’t working. Is there a fix for this?
Jaelyn R. - Réponse
my mouse just turned off, like when plugged in it works, for 5 seconds, then powers itself off and will not respond
Ted Bear - Réponse
I returned it already cause it kept moving the cursor wayyyy to much while it was floating off my mousepad
Amanuel Yilma - Réponse
i have a pictek t7 mouse when i put it on max dpi the senor stop working
XNight StudiosX - Réponse
I’ve had this problem like I can open the driver but its show that the device is disconnected and also I’m using MacOS. If there is a solution that actually fixed this problem, please do help me.
NatureVj MC - Réponse