Boosted Board 1st Generation Troubleshooting

While riding the board or just spinning the wheels, there is a constant clicking sound.

It is likely that dirty bearings are causing the noise and need to be cleaned. If cleaning doesn’t work, replace the pulley bearings with this guide.

It is likely that dirty bearings are causing the noise and need to be cleaned. If cleaning doesn’t work, replace the skateboard bearings with this guide.

When trying to brake or accelerate there is a loud grinding sound

It is possible that there is not enough tension on the pulley belts, try tightening the belts.

When pressing the power button on the board, the board will not turn on

It is possible the battery is low, plug in the board to the power adapter. After an hour, check the battery level. If this doesn’t work a replacement battery is needed. Contact the manufacturer and send the board in for a replacement.

Make sure the green power indicator light is on. If the indicator light does not light up, check the charger for the board to see if there are any loose connections. If there are no visible loose connections, a replacement battery charger will be needed.

When trying to accelerate or brake nothing happens

It is possible that the belts have snapped, check to see if the belts are in working condition. If not, replace them with this guide.

It is possible that the motors are worn out and need replacement, contact the manufacturer for replacement information.

Wheels won't spin freely or, while riding, the wheels seem stiff and you don't move far

Loosen the nut slightly until the wheel spins freely, be sure to not loosen it too much or risk the wheel falling off.

It is likely that the dirty bearings are causing too much friction and need to be cleaned or replaced.

The remote doesn't seem to hold a charge or there is always low battery life

Your battery remote may be low or dead. If charging the remote does not solve this problem and you suspect you have a faulty battery, you’ll need to replace it with this guide.